General Knowledge
What Form is used to report a Change?
Form 846 - Change Report Form.
Describe SNAP Application SOP to approve.
Benefits must be authorized by the 29th day to be available by the 30th day.
It is safe to close a case with a VCL on the 10th day the if verification is not returned. True or False?
False. You must wait until the 11th day even if it is OSOP.
What is the SOP to deny a Timely Renewal for Missed Appointment?
The last work day of the month.
Who can be interviewed?
Head of Household, Other responsible adult AU member or Authorized Representative.
You do not yet have proof of Identity for the Authorized Representative. You can interview this Authorized Representative then ask for proof of his/her ID before authorizing any benefits. True or False?
False
At what time can a Timely Notice be issued.
Only at a Change - if benefits will decrease or terminate.
Which is the only interface used to verify Identity.
DDS (you will need the number for this).
Customer fails to renew in their Renewal month of June. What is their deadline to submit a Late Renewal?
July 30th. (they only have 30 days and not at the end of the next month)
Customer submits a Periodic Report Form at Renewal. Can this be used to complete the Renewal process?
No.
Who must be included in the AU.
Applicants who Purchase & Prepare meals together.
Spouses
Minor children under 18 living with non-parent who exercises parental control.
Parents and children under the age of 22.
What is the difference between an Alert and a Task?
An Alert gives information and a Task indicates an action needs to be taken.
We verify utility expenses for this AU who reports pays a water bill only. True or False?
True. They will receive the Actual utility expense deduction because they only pay 1 expense which is not a telephone expense and it is not used for heating or cooling - request proof of 12 months bills and find the monthly average to budget.
When is a Verification Checklist generated in Georgia Gateway?
Anytime Gateway determines there is inadequate verification.
When scheduling an appointment, what interview type when selected will not require a telephone number?
Office visit.
PI (61 yrs old) approved for SNAP for herself and her 2 grandchildren 10 & 17. The only income for HH is TANF. What is the certification period for this AU?
24 months. They have no earned income and all adults are elderly or SNAP disabled.
What are the 3 stages of the application process?
Data Collection, Determine Eligibility and Authorize Benefits.
Describe the 3 kinds of Renewals
Timely received by the 15th of the Renewal month.
Untimely received from the 16th thru the last work day of the Renewal month.
Late received after the Renewal month and within the 30 day grace period.
.
Application received 6/15 was approved for Expedited benefits with postponed verification on 6/21. What month(s) will be authorized for benefits?
June
How are documents entered in UCM?
Customers upload via Customer Portal.
Workers upload via WEC.
Workers upload via DMM.
Describe SRR - Simplified Reporting Requirements.
When income goes over the 130% of the FPL for the AU size.
Lottery/gambling winnings of $4500 or more.
If ABAWD work hours fall below 20 hours per week, average 80 hours per month.
List 5 deductions the FS Program allows to both earned and unearned income.
20% of earned income deduction
standard deduction
excess medical expense deduction
dependent care expense deduction
child support deduction
excess shelter deduction
homeless shelter deduction
What do these stand for?
UCM
WEC
DMM
Universal Content Manager
WebCenter Enterprise Capture
Document Management Module.
Expedited Application received 7/10/25 and processed with postponed verification. By when will the verification be due? and What is the grace period for submitting any late verification?
The last day of the application month. There is no grace period for Expedited benefits.
At Renewal if verification for shelter is requested and not received by the due date, you can process the renewal without this deduction. True of False?
True. Verification for any deduction not received by the due date, the case can be processed without giving that deduction(s).