You have to be at least this age to open a checking account
What is 14?
PAL check is good for this many days
What is 90?
Name of the appointment scheduling tool
What is Coconut?
Please fill this out if you've been pleased with your service
What is a survey?
This account requires military or government direct deposit
What is Active Duty?
You do this to an existing loan to reduce monthly payments or lower interest rate
What is refinance?
Funds can be withdrawn from a retirement account after this age without penalty
What is 59 and a half?
These are given out to show appreciation to members
What are Thank You Cards?
This account has a required $1500 minimum balance
What is Flagship Checking?
Prevents any single individual from having the authority and ability to both initiate and complete a transaction or process, or to conceal errors or fraud
What is Segregation of Duties?
How many joint owners can be added to an account?
Member Appreciation Day is on this first day of every month
What is Friday?
This account offers all the perks of a basic savings account including the ability to write checks
What is MMSA?
Electronic titles are held here
What is Vintek?
This system is used to update direct deposit
What is NOC?
This action is taken when a member is upset about a situation that was made in error
What is ownership?
This overdraft coverage has low interest rates ranging from 13.9% to 17.9% APR
What is Checking Line of Credit (CLOC)?
College tuition is an ineligible item for this type of loan
What is Personal Expense?
This online tool is used for showing a credit score tracker, spending tracker, budget tracker and recent account transactions
What is MakingCents?
This customer service skill is used when an upset member is venting frustration
What is listening?