Payments
Monthly payment hasn't been satisfied; Can you make a principal payment?
what is escrow?
Monthly collection of funds by lender to pay taxes and homeowners insurance (HOI) when due
No.
How many kids does Kevin have?
TWO.
who is the CEO OF ROCKET?
Varun Krishna
How Many payments are allowed per day?
One.
Client has LPI, but paid lapse. Can we remove ESCROW?
Yes, set up- Hazard insurance: Client paid bill for lapse REMOVE ESCROW w/i
When is client is over 10k in principal should we advise for them to just keep paying down their principal instead of making a principle payment.
.....
How long has Kevin Been with the FOC?
4 Years.
What is servicing's motto?
LPA !!! love. Protect. Amaze.
When do you use a GIACT?
Collecting a payment over 10,000 from a bank account not associated with autopay.
What is needed to add escrow?
PIF notices for taxes & HOI if a payment is due with 45 buss days
What is Kevin's Wife occupation?
A Rocket Mortgage Banker.
What was Rocket Mortgage's name before the name change.
Quicken Loans.
How far in advance do you need to delate autopay for the payment not to draft?
24 hours before.
what other state has Kevin lived in?
AZ.
How many years has rocket in business?
40 years.
When being on biweekly why doesnt the first half payment go straight to principal.
The full payment needs to be made for it the satisfy the month its due.
What was Kevin's positions at rocket before coming to servicing?
Banker.
Who is retiring after 32 years working at rocket?
Bill Emerson