DATES
DSX TERMS
TRUE/FALSE
DHL STUFF
POTPOURRI
100

All commercial teams must complete the training before DSX letters and notifications begin going out to customers during what week?

What is week of August 18th?

100

A fee applied during periods of increased demand where the shipment volume

What is Demand Surcharge?

100

Demand Surcharge is a pricing mechanism which is a standard in the Express Industry and is not applied by our global competitors.

FALSE 


Our global competitors do apply this type of surcharge.

100

Account holders can order free packaging materials from DHL to protect their shipments.

What is Free Shipping Supplies?

100

In the DC universe, Batman is often paired with this sidekick.

Who is Robin?

200

Date when DT11 and DT12 completed the DSX training

When is Tuesday August 19th?

200

Will be applied per shipment in [Currency] per kg (billable weight) according to the origin and destination combination.

What is Demand Surcharge?

200

Demand Surcharge is applied to all DHL Express shipments including Time Definite International (TDI), Day Definite International (DDI) and Time Definite (TDD) & Day Definite Domestic (DDD). Medical Express, and Express Easy are excluded.

TRUE

200

This free feature allows you to manage your delivery, choosing when, where, and how your shipment is delivered.

What is On Demand Delivery?

200

The leaves of this tree make up most of a koala's diet

What is eucalyptus?

300

Date when we will be activating Demand Surcharge

When is October 1, 2025?

300

Any such adjustments will be announced on the DHL website, providing a notice period of how many days?

What is 30 days?

300

Detailed information on DSX charges, including a country and product breakdown along with the Demand price grid, will be released on mydhl.com on 25 September.

FALSE

August 25th


300

Some items, such as aerosols, perfumes, cash, and other regulated goods, are prohibited for shipping and may be delayed or stopped. Check the prohibited items list for your specific location.

What are Restricted Items?

300

 A baby is born without this common part of the body

What is a kneecap?

400

Date when we will conclude Demand Surcharge be active?

When is February 16, 2026?

400

Our standard contract agreements usually include reference to all applicable surcharges. To what other term is Demand Surcharge may be referred to as?

What is “Peak Season Surcharge”?

400

Demand Surcharge affect my existing shipping rates.

FALSE

Your shipping rates remains the same and the Demand Surcharge is applied in addition to your existing shipping rates

400

No more than 1000kg and fits within dimensions of 300 x 200 x 160 cm (length x width x height).

What is Max dimensions for GSRT?

400

What river flows through Paris?

What is the Seine?

500

Is the timeframe that Customer Letters should be shared?

What is 25th – 29th August 2025

500

The Demand Surcharge will be applied per shipment in [Currency] per kg (billable weight) according to what?

What is the origin and destination combination?

500

The Demand Surcharge will be applied per shipment in [Currency] per kg (billable weight) according to the origin and destination combination.

TRUE

500

What are the main divisions of Deutsche Post DHL Group?

Express, Freight Forwarding, E-commerce, and Supply Chain.

500

Among U.S. states, this one has the longest shoreline and is located entirely inland.

What is Michigan?