Chapter 5 Sections 1+2
What is pseudo-listening?
Pretending to listen while your thoughts are somewhere else.
Why is it important to check if evidence is recent?
Because old evidence might not be factual or true
What is interpersonal communication?
When people chat face to face or text back and forth
What are 2 main factors that encourage self-disclosure in interpersonal relationships?
Trust and reciprocity
Why do all listeners not receive the same message?
Personal factors (culture, interests, and roles)
What is empathetic listening?
Empathetic listening is listening to understand someone
What is perception checking?
A communication skill used to make sure you’re correctly understanding someone else’s behavior or feelings before reacting
What is the type of communication that shows value and respect for another person?
Confirming communication
What are the five stages of listening?
Hearing, attending, understanding, responding, remembering.
What should a critical listener analyze about a speaker?
If the speaker is credible and gives proper evidence
What is Knapps's idea of integrating in his stages?
When a couple begins saying “our apartment” and “our song,” they’ve reached this stage
What is the process of communicating about communication itself called?
Metacommunication