Personal Accountability
Acceptance of an outcome, based on a person's decision to execute the choice
What is personal accountability?
This aspect of personal accountability aligns with Love Me
What is uncommon compassion?
10 step process that aligns daily work to the HRO Principles and Framework for High Reliability
What is an HRO Safety Huddle?
Duration of an HRO safety huddle
What is 8-18 minutes?
Steps include knowing thyself, practicing compassion, being authentic, and keeping your commitments
What is mutual respect in action?
This aspect of personal accountability aligns with Own It
What is self-reflection?
Situational awareness, clear communication, assigned roles
What are keys to success in a high-risk environment?
Completed prior to huddle by the leader, and involves determining which topics will be covered that shift
What is the "prepare" step (step 1)?
This action includes paying attention to detail, pausing before speaking, and participating in walkrounds
What is being present?
This aspect of personal accountability aligns with Make it Easy
What is clear is kind?
The minimum frequency with which any team should huddle
What is once per shift?
Ratio of team voice to leader voice
What is 60:40?
This is unkind
What is being unclear?
This aspect of personal accountability aligns with Keep Me Safe
What is do the right thing?
Respond within 24-48 hours, use labels and due dates, provide updates and comments
What are Voice Card requirements?
During this stage, the team identified any needs for the shift ahead
What is "readiness capability" (step 4)?
This type of questioning fosters curiosity
What are open-ended questions?
How we foster personal accountability
What is establishing a just culture?
Consistency, engagement and transparency
What are the key takeaways of a solid huddle process?
These steps foster a just culture
What are steps 4, 5, 6, and 7?