Signed, Sealed, Delivered
When should you, as the Sales Consultant, schedule the radon test?
Never. It is the buyer's sole responsibility to coordinate an optional radon test per the guidelines outlined in the Radon Testing Addendum.
When a customer tells you a homesite is too small, how do you respond to overcome this objection?
Examples
"Tell me how you plan to use this space?"
"What kind of yard are you coming from?"
Name the 2 factors that can negatively impact the interest rate.
Credit score
Down payment
How much did Bill Pulte sell the first Pulte home for?
$10,000
This planet is known as "The Red Planet."
Mars
Do all builders pay State Deed Tax?
No! Not all builders pay State Deed Tax (ahem, Lennar), but Pulte does! This saves a buyer roughly $1,500-$2,000 in closing costs.
When a buyer tells you they have their own lender, how do you respond?
Examples
Discuss incentives, efficiency, ease of transaction with PMC
Encourage dual pathing
15 Days
In what year was Pulte Homes founded?
1950
This author wrote Charlie and the Chocolate Factory.
Roald Dahl
If a buyer receives a Conditional Loan Approval with needing to sell their exit house, does that make the purchase agreement contingent on the sale of the house as well?
No! If selling an exit house is a condition of loan approval this is known as "House to Sell Financing Contingent." The purchase agreement remains NON-CONTINGENT. So the earnest money is nonrefundable once a Conditional Loan Approval has been received.
What is the 3rd step of the Objection Handling framework?
1. Cushion
2. Clarify/Question
3. Listen/Repeat
4. Respond
5. Confirm
When a builder pre-purchases a bundle of below market interest rates, this is known as what.
A Forward Commitment
How many markets is PulteGroup currently operating in?
45
In music, the symbol "#" means what?
Sharp
When you sell a model home, when does the New Home Warranty begin?
From the date the house was placed in service- which is when the model home was opened for sale/initially completed.
When a buyer tells you they are unable to close on their confirmed closing date due to travel plans, how do you respond?
POA
Pre-sign
Remote sign
Pay late fees (if approved)
Terminate (worst case)
Reschedule travel plans
Remind buyer of the terms of the PA
What are the Seller Contribution Limits for the following loan types based on a 10% down payment:
Conventional
FHA
VA
Investors
Conventional = 6%
FHA = 6%
VA = 4%
Investors = 2%
1969
This is the only US state that grows coffee commercially.
Hawaii
When a buyer under contract demands the current incentives that happen to be larger than the incentive they received, how do you respond?
Remind the buyer that incentives and pricing are locked in at time of purchase.
Remind the buyer that they are also not subject to price increases if the roles were reversed.
When a buyer asks you if they will receive a better deal without having agent representation, how do you respond?
We must treat all buyers the same.
Encourage buyer to put in an offer if they are asking for something in addition to standard advertised incentives.
Standard advertised incentives are offered to all buyers regardless of representation status.
How many days prior to closing does a Closing Disclosure need to be sent and acknowledged by a buyer.
3 Business days
PulteGroup is comprised of which 6 brands?
Pulte Homes
Centex
Del Webb
DiVosta
John Wieland
American West
This word refers to the study of the origin and history of words.
Etymology