Therapeutic Communication
Involves making eye contact, and showing understanding
What is active listening
A nurse states," Don't worry, everything will be fine."
What is false assurance
What is the reason for seeking care
What is chief complaint
Getting a flu vaccine
What is primary prevention
Four basic techniques used in a physical assessment
What is inspect, palpate, percuss, and auscultate
Restating the client's words to confirm understanding
What is clarification
Asking, "Why didn't you take your medicine?"
What is a "why" question
The client reports" I have a headache."
What is subjective data
A nurse teaches a client how to do self breast exams
What is secondary Prevention
The nurse uses this to listen to the heart, lungs and bowels
What is a stethoscope
Purposefully being quiet to give the client time to share
What is the use of silence
Telling a client, "You should try harder to relax."
What is giving advice
The nurse collects vital signs
What is objective data
A client is attending physical therapy after a stroke
What is tertiary prevention
To check for fluid a nurse would tap on organs
What is percussion
"Can you tell me more about how you are feeling today"
What is an open-ended question
When a nurse quickly changes the subject after a client expresses sadness
What is changing the subject
Asking about illnesses, surgeries, allergies
What is past medical history
Teaching a community about healthy eating and exercise
What is health promotion
A nurse uses this tool to assess pupils, vein distention, and transparency of skin
What is a penlight
A nurse states, " It sounds like you are worried about your treatment."
What is reflection
A nurse saying, "That happened to me once."
What is self-focusing or self -disclosure
Area that is quiet, private, and free of distractions
What is the physical setting
Screening blood pressure at a health fair
What is secondary prevention
When assessing blood pressure, the nurse needs a stethoscope and this
What is a sphygmomanometer.