Standard room
Stayover room
Do we vacuum all stayover rooms?
Terry
how many hand towels should be in a suite?
Elevators
How many guest elevators do we have?
Rollaway beds
How many rollaway beds can we accommodate in a suite?
Closet
How many hangers are there in the closet of a standard room?
What is the number one complaint we get about our bathrooms?
Signature Scent
What is the name of the Scent we use in the guest corridors and lobby?
GXP
What is the maximum time a guest should wait for an extra towel request?
Guestroom
How many Bathrobes are in each room?
Mirror TV
What channel is the bathroom mirror tv set to?
Fitness Centre
What time is the fitness open until each day?
Guest Request
Which floor do we store the makeup mirrors?
Signature Suite
What does CAST stand for?
Brand
What brand of Towels do we use?
What is the evening ritual and what time is it done at?
Food and Beverage
What is the name of our signature drink at St.Regis Toronto?
Magazine
What is the name of the magazine brand we put in the guest room?
Bathroom amenity
What are the 2 names of bar soap that we use?
Business Centre
Where is the business center located and what time is it open until?
House Commitment
What is our promise statement?