Leadership Traits
Dependability:
What is The certainty of proper performance of a duty and/or task.
Know Yourself & Seek Self Improvement
What is evaluate yourself by using the leadership traits and determine your strengths and weaknesses.
Problem
What is exists when there is a difference between reality (what you have) and expectation (what you want).
Humility
What is being able to see and accept your strengths and limitations without defensiveness or judgment, as well as being open-minded to others’ perspectives and to new information.
Tact
What is the ability to deal with others without creating hostility.
Be Tactically and Technically Proficient
What is a person who knows their job thoroughly and possesses a wide field of knowledge.
Tactical and technical competence can be learned from books and from on the job training.
Problem solving
What is the process of making an expectation a reality.
Willingness
What is the quality or state of being prepared to do something.
Integrity:
What is uprightness of character and soundness of moral principles. The quality of truthfulness and honesty.
Make Sound and Timely Decisions
What is be able to rapidly estimate a situation and make a sound decision based on that estimation (by assessing the situation, seeking out relevant information, weigh options, make judgments) and initiate action as required to create a positive outcome within inevitable time constraints.
Problem Solving Steps
What is:
1. Identify and analyze the problem
2. Collect and analyze data
3. Consider possible solutions
4. Choose the best plan
5. Implement the plan
6. Observe, evaluate, and adjust
Rapport
What is relationship in which the people or groups concerned understand each other's feelings or ideas and communicate well.
Enthusiasm:
What is the display of sincere interest and exuberance in the performance of duty and tasks.
CONFLICT RESOLUTION SKILLS
the ability to take conflict in decisive steps and resolve differences in ways that build trust and confidence.
Knowledge:
What is understanding of a science or an art. The range of one's information, including professional knowledge and an understanding of your peers.
Steps in Managing Conflict
1. Address the conflict.
2. Identify the source and the importance of the conflict.
3. Identify possible solutions.
4. Develop an acceptable solution.
5. Implement the plan and evaluate.