GENERAL COURT INFORMATION
What are the operating hours of the Municipal Court?
Monday–Friday, typically 8:00 AM – 5:00 PM
What payment methods are accepted by the Municipal Court?
Cash, check, money order, credit/debit card, CCP in person/online.
BONUS: ALLPAID.COM (1-888-604-7888) WARRANTS ONLY!
How can a customer find out if they have an active warrant?
Check case status via Municipal Court online or call the court; OW – Outstanding Warrant or PW – Pending Warrant.
Do customers have to appear in person for all citations?
Required for certain non-dismissable offenses, traffic motion, ordinance, alcohol motion dockets, or if dismissal option is not available.
How can a customer request a copy of their court records?
Defendant Request (may request that documentation at any time in writing. The form can be submitted in-person, by fax, or mailed). Written request should include: What information they are requesting, A copy of their valid Driver’s License or display proof of valid Driver’s License
BONUS: Non-Defendant Request (they must submit their request in writing. The request may be submitted in-person, by fax, or mailed and must include the following).
The method in which they would prefer to receive the documentation (mail, fax, in-person)
A copy of their valid Driver’s License
Where is the Municipal Court physically located?
Carrollton Municipal Court, 1945 E. Jackson Road, Carrollton, TX.
Can a customer make a payment online, and if so, how?
Via City of Carrollton website or CCP, using citation number and date of birth or driver’s license number; a plea must be entered and waiver of rights agreed to.
What should a customer do if they miss their court date?
May post bond, request court date, or consult attorney; may be subject to arrest.
Can a customer request to reschedule their court date?
Yes, must request in person or via appropriate court procedure; some cases allow only one reset.
How can someone request a court interpreter?
Can request in advance through court clerk, typically in writing or in person.
What types of cases does the Municipal Court handle?
Traffic citations, non-traffic offenses, juvenile citations, DOT citations, ordinance violations, alcohol-related offenses.
What information does a customer need to have ready to make a payment?
Citation number, date of birth or driver’s license, and payment method.
How can someone look up their citation information online?
City of Carrollton Municipal Court website using citation number and personal info.
How does someone request a virtual or remote appearance?
Not allowed; defendants must appear in person.
Are payment plans available for customers who cannot pay in full?
es, available through court collections for eligible cases (PA – Judge’s Payment Plans or PP – Collections Payment Plans).
What is the general contact phone number for the Municipal Court?
Municipal Court main line (confirm latest, e.g., 972-466-3240)
BONUS 100: Court x3348
Can customers pay over the phone with an agent?
Yes, using debit/credit card through the court’s online portal assisted by an agent.
BONUS: 2% PROCESSING FEE
How long does it usually take for a new citation to appear in the court system?
Usually appears in the system shortly after issuance, but exact timing can vary.
What happens if someone fails to appear at their scheduled court date?
Court may issue warrant or consider cash bond forfeited; could lead to arrest.
How can someone submit proof of compliance (like insurance or registration)?
Bring proof of insurance, registration, or other required documents to the court in person, by fax, or by mail before IA date or deadline.
What is the website address where customers can find court information?
What is the late fee if a citation is not paid on time?
Vary by citation type; registration, expired DL, or equipment citations may have $10–$20 fees.
What happens if a customer ignores their citation or does not respond?
Could result in fines, additional $70 late fee, or warrants being issued for arrest ($50 warrant fee).
What types of cases require a mandatory court appearance?
Jury trials, pretrial, traffic/non-traffic motion dockets, ordinance violations, show cause dockets.
How can customers request a dismissal of their citation (like for a defective equipment citation)?
Depending on citation type, may submit proof of corrected violation (vehicle inspection, DL renewal, handicap placard, etc.) to window with applicable fee; some dismissals require judge approval.