Fitspresso, Lipovive, Vittaburn
What is Weight Loss?
Tab where we look for accounts with existing orders
What is Order Lookup?
The address to where the products should be sent back for a refund.
What is a Return Address?
CCI
What is "Customer Called In"?
Diabetes, Too much Chocolate, Insulin
What is Diabetes?
Unique identifier of a purchase placed on our system
What is an OrderID?
Typically returning the money to a customer who is not satisfied with goods or services bought.
What is a Refund?
SO
What is "ShipOffers"?
Tinnitus, Acoustic Neuroma
What is ear health?
These are information that should not be asked on a call
What is email address and phone number?
It is a statement from a seller that promises refunds for customers who are dissatisfied with their purchase for a certain period.
NAR
What is "No Action Required"?
Erectile Dysfunction, Prostatitis, Frequent peeing at night
What is Men's Health?
Tab in clickCRM where you can find the tracking number
What is the Fulfillment tab?
A money reversal or transfer from the consumer's bank account, line of credit, or credit card. It is a return of money to a payer or a consumer.
What is a Chargeback?
RTN
What is a "Return Tracking Number"?
What is Heart Health?
Products left on the customer's checkout page that remain unpaid
What is Abandoned Cart?
a consumption-based fee levied by a government or state on the purchase of goods and services, typically calculated as a percentage of the transaction's total value.
What is a sales tax?
DPA
What is "Data Protection Act"?