Applications
What is the first step licensing officers take to ensure an application meets legal requirements?
What is "Assess application documentation"?
What do licensing officers review before conducting an inspection?
What is "Prepare for inspection"?
What do licensing officers use to determine if a facility has addressed all concerns raised in a reportable incident?
What is "by reviewing the report, communicating with the licensee for additional information, or reviewing facility documents. "?
What is the competency for responding to public inquiries and referring issues?
What is "Responds to inquiries and requests for information"?
What leadership competency involves self-awareness and personal development?
What is "Lead Self"?
Which competency involves checking that the facility’s design and hazards meet provincial and municipal legislation?
What is "Assess physical plant"?
What is checked during a visual assessment of a facility?
What is "indoor and outdoor space, equipment and furnishings, records, policies and procedures"?
What is the process for evaluating complaints and preparing action plans?
What is "Assess initial complaint or concern"?
How do licensing officers promote teamwork and knowledge sharing?
What is "Work as part of a team"?
How do licensing officers foster team development and healthy organizations?
What is "Engage Others"?
How do licensing officers verify that a licensee or manager is qualified for their role?
What is "Assess licensee/manager"?
Which competency includes employee qualifications and ensuring care plans are in place?
What is "Review facility files and policy and procedures manuals"?
How do licensing officers ensure health, safety, and dignity in care during investigations?
What is "Address health, safety and dignity of persons in care by requesting a health and safety plan if required"?
What skill helps licensing officers organize daily priorities and maximize their mandate?
What is "Manage their case load"?
What skill involves setting direction and aligning decisions with organizational values?
What is "Achieve Results"?
What competency involves checking that the proposed number of persons in care matches the licence application and that facility policies and staffing plans are appropriate?
What is "Assess the operational plan"?
What do licensing officers observe to assess daily operations and care quality?
What is "Makes observation of the facility's operations"?
What competency involves gathering evidence, maintaining confidentiality, conducting ethical inspections and analyzing whether contraventions have occurred?
What is "Analyze information pertaining to investigation"?
Which competency involves using technology and ongoing training for efficient operations?
What is "Employs computer skills"?
What advanced leadership competency involves building partnerships and networks?
What is "Develop Coalitions"?
What process involves reviewing all application requirements and making recommendations for licence issuance or denial?
What is "Issue or deny licence"?
Which competency involves completing a facility inspection report, documenting non-compliance, determining hazard ratings, and establishing correction deadlines?
What is "Concludes inspection"?
What is the process called where licensing officers determine which agencies will be involved and prepare a plan of action following CCFL policies and procedures?
What is "Plans investigation"?
What administrative competency involves defining the purpose of meetings, preparing agendas, inviting participants, and ensuring meetings are result-oriented?
What is "Acts as chairperson of meetings as required"?
What advanced leadership competency involves demonstrating systems thinking, encouraging innovation, and championing organizational change?
What is "Systems Transformation"?