Workplace Expectations
What is punctuality, and why is it important at work?
Being on time shows reliability and respect for others' time.
What’s more professional: texting or calling when calling out sick?
Calling is usually more professional.
Why should you ask about the dress code before your first day?
To make a good impression and meet workplace standards.
Name one common reason people get fired from jobs.
No call/no shows, being consistently late, or having a bad attitude.
TRUE or FALSE: Employers are required to give breaks during shifts.
TRUE – Most places must give breaks based on local labor laws.
You’re feeling sick the morning of your shift. What’s the right way to let your manager know?
Call or text as early as possible, in a respectful and clear message.
Rewrite this message professionally: “hey I’m not coming in. I don’t feel good.”
“Hi [Manager’s Name], I’m feeling sick today and won’t be able to make my shift. I wanted to let you know as soon as possible.”
Name two reasons why hygiene is important in the workplace.
It keeps the environment professional and prevents health issues.
Why is being flexible with shifts a good way to stand out?
It shows teamwork and reliability, which managers value.
What are two examples of workplace harassment or discrimination?
Bullying, unwanted comments, unfair treatment based on race, gender, religion, etc.
Who should you talk to if you need to swap a shift, and what’s the best way to ask?
Talk to your coworker first, then ask your manager. Be polite and give advance notice.
Why is it important to be clear and respectful when texting a supervisor?
It builds trust and helps avoid misunderstandings.
When is the best time to check your phone at work?
During scheduled breaks, like lunch or 15-minute breaks.
What should you do if you’re confused about a task at work?
Ask questions or request clarification – don’t guess.
If you're under 18, what special laws might apply to your schedule or job?
Limits on hours worked, types of work allowed, and break requirements.
TRUE or FALSE: It’s okay to ignore a text from your manager on your day off.
FALSE – It’s okay to set boundaries, but you should respond respectfully.
What’s one good reason to follow up with a manager after making a request?
To confirm they received your message or to clarify next steps.
What should you do if you're unsure whether phone use is allowed during your shift?
Ask your supervisor to clarify the policy.
What’s one way to show initiative on the job?
Offer help, stay busy during downtime, or ask how you can improve.
Myth or Fact: "My boss can fire me for not answering a call on my day off."
Myth – You can’t be fired just for not being available off the clock (unless it’s a pattern or violates policy).
Scenario: Your friend asks you to cover their shift, but you already have plans. What’s a respectful way to say no?
“Thanks for asking, but I already have plans I can’t change. Hope you can find someone!”
How can building good relationships with coworkers help when you need time off or a shift swap?
They’re more likely to help you out if you’ve built trust and support them too.
What does it mean to "respect coworkers and supervisors" regardless of age, gender, or identity?
Treat everyone equally and professionally, showing kindness and fairness.
How do you earn a good reference from your manager?
Be reliable, professional, and willing to learn and improve.
What should you do if you feel unsafe or uncomfortable at work?
Report it to your supervisor, HR, or a trusted adult. Document the situation if needed.