Lake Cowichan Summer & Winter Employment
Budget & Money
Career Planning
Workplace Skills
Customer Service Skills
100

Name one summer job for students in Lake Cowichan.

Answer: Working at the Tube Shack (river tubing rentals).

100

What’s the difference between gross pay and net pay?

Answer: Gross = before deductions, Net = after deductions.

100

What is the purpose of a resume?

Answer: To list your skills, education, and experience for a job.

100

What does punctuality mean?

Answer: Being on time.

100

Why is a smile important in customer service?

Answer: It makes customers feel welcome and valued.

200

What type of summer jobs does the Town of Lake Cowichan usually hire students for?

Answer: Parks, campground, and public works jobs.

200

If you earn $16/hour and work 25 hours, how much is your weekly gross pay?

Answer: $400.

200

What’s the main purpose of a cover letter?

Answer: To introduce yourself and explain why you’re right for the job.

200

Give one example of teamwork.

Answer: Sharing tasks, helping others, cooperating.

200

What does active listening mean?

Answer: Paying attention and understanding what the customer says.

300

What’s one advantage of working at a fast food restaurant in Lake Cowichan (like A&W or Subway)?

Answer: Gain customer service experience, teamwork skills, and flexible hours.

300

Name two common paycheck deductions in Canada.

Answer: CPP and EI (plus income tax).

300

What is one benefit of volunteering before you get paid work?

Answer: Gain experience, build skills, or make connections.

300

What is “work ethic”?

Answer: A set of values around responsibility, effort, and reliability.

300

If a customer is upset, what should you do first?

Answer: Stay calm, listen, and show empathy.

400

What kind of work might be available in Lake Cowichan during the winter?

Answer: Retail, grocery, and indoor service jobs (e.g., cashier at Country Grocer, Subway, Home Hardware).

400

What’s the difference between a “need” and a “want” in budgeting?

Answer: Need = essential (rent, food), Want = extra (movies, fast food).

400

What does “networking” mean in careers?

Answer: Building relationships that may lead to opportunities.

400

What’s one example of professional communication?

Answer: Polite emails, respectful tone, active listening.

400

Why is product knowledge important?

Answer: So you can answer questions and help customers effectively.

500

Name one summer job and one winter job common for students in Lake Cowichan.

Answer: Summer – Tube Shack rentals or campground maintenance; Winter – cashier or fast food service.

500

If your rent is $1200/month and you split with 2 roommates, how much do you each pay?

Answer: $400/month.

500

What is a career pathway?

Answer: The steps of education, training, and experience needed for a career goal.

500

What’s the difference between hard skills and soft skills?

Answer: Hard skills = technical (math, computers); Soft skills = interpersonal (teamwork, leadership).

500

What does it mean to follow up with a customer?

Answer: Ensuring their issue is resolved and promises are kept.