Organizational Behaviour
The study of how people think, feel, and act within organizations.
What is Organizational Behaviour (OB)?
This term refers to the patterns of interaction and relationships that influence how groups function
What are Group Dynamics?
These are the unwritten rules that guide team behavior and shape what is acceptable in the group
What are Group Norms?
This area of OB explores what drives people to work hard and stay engaged
What is Motivation?
In Tuckman's model, this is the first stage where members meet and get to know each other
What is Forming?
This term describes the strength of relationships and sense of unity among team members
What is Cohesiveness?
This historical phase of OB, which followed Scientific Management, emphasized worker needs and motivation in the 1930s
What is Human Relations?
Groups created by the organization to achieve specific goals are known as this type of group
What are Formal Groups?
A team member who focuses on organizing tasks or giving ideas is fulfilling this type of role
What is a Task Role?
Personality, attitudes, and perception are factors influencing this type of behavior in the workplace
What is Individual Behavior?
This stage of group development is characterized by conflicts and disagreements that may arise
What is Storming?
A team member who focuses on encouraging others or resolving conflicts is fulfilling this type of role
What is a Maintenance Role?
OB connects ______, _______, and _________ to help improve workplace effectiveness and satisfaction
What is psychology, sociology, and business?
This describes how individuals interpret and make sense of their environment
What is Perception?
The source material states that teams need both Task roles and this other category of roles in order to maintain positive relationships and succeed
What are Maintenance Roles?