IRM Basics
Types of Difficult Behavior
Theories of Behavior
Therapist Self-Management
Intervention Responses
100

What does IRM stand for?

Intentional Relationship Model

100

Name one common category of difficult behavior.

Manipulative behavior, resistance, denial

100

What approach links behavior to early family relationships?

Psychodynamic

100

What skill prevents negative reactions toward clients?

Interpersonal self-discipline.

100

What is the first step in managing behavior?

Understanding why it occurs.

200

How does IRM define difficult behavior?

Recurring, enduring, or intense behavior that triggers negative emotional reactions.

200

Excessive dependence often stems from what?

Fear, insecurity, or need for reassurance.

200

Which theory focuses on learned and reinforced behaviors?

Behavioral theory

200

Why must therapists monitor their own emotions?

To avoid unintentionally triggering behavior in clients.

200

The IRM encourages responding with what?

Intentional, planned therapeutic reactions.

300

What is the therapist’s primary responsibility when difficult behavior occurs?

Maintain self-awareness, emotional regulation, and therapeutic intentionality.

300

What behavior involves focusing solely on symptoms?

Symptom focusing.

300

Which approach attributes behavior to distorted thinking patterns?

Cognitive-behavioral.

300

What is the key goal of therapist self-management?

Protect the therapeutic relationship.

300

Why shouldn’t OTs try to “fix” personality-level behavior?

Because the goal is functional participation, not personality change.

400

Why is difficult behavior important to understand?

It affects treatment outcomes and therapist well-being.

400

What is emotional disengagement?

Withdrawing emotionally from the therapeutic process.

400

Systems theory views difficult behavior as part of what?

A larger interaction or relational dynamic.

400

What risk increases when therapists struggle to manage behavior?

Burnout or emotional fatigue.

400

When basic IRM strategies fail, what should therapists seek?

Supervision or specialized training.

500

According to research, what % of OTs reported behavior affecting treatment outcomes?

90%

500

Difficulty with rapport often reflects issues with what?

rust, past relational trauma, or fear of vulnerability.

500

Humanistic theory links conflict to what?

Unmet emotional needs from childhood.

500

What should therapists avoid doing during conflict?

Reacting impulsively or defensively.

500

What is the ultimate goal of managing difficult behavior?

Continue progressing toward therapy goals while supporting the relationship.