Agency All Stars
The day that Austin Coming Together's Aspire Center opened.
What is Juneteenth?
This acronym refers to households that earn above the poverty level but below a basic cost-of-living threshold.
What is ALICE?
The four methods that community members can use to reach 2-1-1 for help
What are calls, web chats, emails, and text messages?
United Way of Metro Chicago's first neighborhood network.
What is Brighton Park?
This staff member serves as the Director of our 211 Navigation Center.
Who is Sheriee?
The Naperville agency that UWMC is assembling 250 food boxes for this Uniting for the Holidays.
What is Loaves & Fishes?
This acronym refers to a City of Chicago department that provides social services, housing support, and other family and community resources in Chicago
What is DFFS?
For general questions about 2-1-1 in the Chicago area, community members and staff can reach out using this email address
What is info@211metrochicago.org?
The iconic skyscraper built using South Chicago’s steel.
What is the Willis (Sears) Tower?
This staff member has played a TV mom many times - and has even shared the screen with her real child.
Who is Kendria?
A UWMC agency partner that is part of a larger national organization that "provides relief to victims of disasters and helps people prevent, prepare for, and respond to emergencies."
What is the American Red Cross?
The acronym GAGDC stands for this Neighborhood Network lead agency.
What is the Greater Auburn Gresham Development Corporation?
This city’s United Way was the first in the nation to introduce 2-1-1 in 1997.
What is Atlanta?
This neighborhood was once called Central Park before being renamed after a U.S. President.
What is Garfield Park?
This staff member has visited five Presidential Libraries in the US but aims to visit them all.
Who is Sara B?
The quarterback agency that is building a new community hub expected to open in January 2026.
What is Brighton Park Community Council?
UWMC’s Fundraising team often tracks this metric, abbreviated as RUM.
What is Revenue under Management?
In 2000, this federal agency officially designated 2-1-1 as the three-digit number for information and referrals.
Federal Communications Commission (FCC)?
This city passed the nation’s first reparations ordinance in 2019.
What is Evanston?
This is the name of Robbie Martin's pancake-adjacent pup.
What is Waffles?
The name of Bronzeville's community quarterback.
What is Bright Star Community Outreach?
This city-contracted contact center, abbreviated HPCC, operates within 211 Metro Chicago and helps residents access rental or mortgage assistance to maintain housing stability
What is the Homeless Prevention Call Center?
Our 211 operations are located at this specific street address in the Greater Grand Crossing neighborhood.
7247 S South Chicago Ave
This neighborhood was founded in 1948 as the first post-war planned community for veterans.
What is Park Forest?
Rebecca White’s daughters affectionately call her by this unique nickname.
What is "Chicken?"