Leveraging Soft Skills
Study Cycle
General LA Knowledge
LA Listening & Communication
Questioning Techniques
100

Action verb + Task + Result/Impact is the ____ formula, which creates an opportunity for you to highlight your skills.

Resume

100

This is the first step in the Study Cycle, where you skim upcoming material before class.

Preview

100

At what day and time are timecards due each week?

5pm Friday

100

True or false: Active listen is only applicable in an educational setting.

False: Most employers look for active listening skills!

100

True or false: Close-ended questions should NEVER be used when helping students

False

200

A concise, professional introduction, typically lasting about 30 to 60 second.

These are a great way to quickly and effectively communicate your professional interests and skills!

Elevator Pitch

200

In this second stage, you actively listen, take notes, and ask questions.

Attend (class)

200

You can meet with your teaching team for a maximum of __ minutes each week.

60

200

The effective process which promotes content knowledge and facilitates independent success, made up of 6 phases: Welcome, Identify, Prioritize, Apply, Confirm and Foster Independence.

The Appreciative Tutoring Cycle

200

Typically, you should pause for a few moments after asking a question to students. This is known as...

Using "Wait Time"

300

Name 1 of the 4 parts of an elevator pitch we learned about last POD meeting.

1. Introduce yourself

2. Summarize what you do

3. Explain what you want

4. Finish with a call to action

300

Within about 24 hours of class, you do this to reinforce learning by reading notes, fill in gaps, and form new questions.

Review

300

How many POD meetings are there in one semester?

Eight

300

One of the six phases of the Appreciative Tutoring Cycle, this phase corresponds to greeting and establishing a positive and warm environment. 

Phase 1 - Welcome
300

This questioning strategy involves asking simple questions first, then gradually more complex ones to guide the student’s reasoning.

Scaffolding

400

This soft skill helps both LAs and employees adjust smoothly when a new lab procedure, classroom activity, tool, or workplace process changes.

Adaptability

400

This final step involves checking whether your study methods are effective and adjust study strategies accordingly. 

Assess

400

The research-based recommendation that LAs wait at least 15–20 seconds after asking a question is known as this.

Wait-time

400

Phase 2 of Appreciative Tutoring where you determine the purpose of the session. To determine what specific topics the tutee wants to cover, ask open ended questions like: What brings you to tutoring?

Identify Phase

400

This type of question probes how students think about their thinking, such as asking, "What questions might the instructor ask on an exam about this?"

Metacognitive Questioning

500

This soft skill involves speaking respectfully, listening actively, and is essential both when guiding students and during job interviews.

Communication

500

In POD Meeting #2 we practiced making a visual representation of a concept or process. It can be used to deconstruct complex topics into component topics, skills, and definitions. What is it that we made?

A Mind-Map

500

The LA skill of sitting in a chair near students and listening to their discussion just like another group member so they’ll get used to your presence without you even saying anything – and then you’ll find an opportunity to engage with them

Eavesdropping

500

The final phase of the Appreciative Tutoring Cycle encourages the tutor to challenge the student to go beyond minimum expectations and build autonomy.

Phase 6 - Foster Independence

500

Name the strategy being used: “What do you remember from lecture or your reading about this topic?  Can your notes help you answer this question?"

Redirecting