Potpourri
Catalyst
Service Desk
Staff
Partnerships
100

Who was the lead actor in the movie "It's a Wonderful Life"?

James Stewart

100

What was created to allow agencies not to have to double enter data?

The Interface

100

What was the previous helpdesk application called?

IssueTrak

100

Who is the best manager ever to work at DATIS

Lara Greenlees

100
As of today, how many agencies are there on the Master List?

350

200

What does DATIS stand for?

Drug Alcohol Treatment Information System

200

What year were Case Notes introduced?

2009

200

How many tickets (within 100) has the DATIS Service Desk responded to since moving to the Jira Application in 2020?

11330

200

What is the most common DATIS employee name?

Dan

200

What year did the MOH announce the formation of the CoE?

2019

300

What was the first product DATIS supported?

CaseBase

300

What was the first big upgrade to Catalyst

The addition of Indirect Group Appointments in the Activity Log

300

How many external service desks does DATIS have?

8

300

Who is the longest standing team member?

Brenda
300

What does OSP Stand for?

Ontario Psychotherapy Program

400

What reporting platform was used for the majority of Catalyst reports?

Crystal Reports

400

What data score card did Catalyst organizations look towards on an annual basis?

Data Quality Reviews

400

What application was DATIS' first CRM built in?

Microsoft Access

400

Historically speaking, what is the most common DATIS employee name?

Dan

400

What does PDS stand for?

Provincial Data Set

500

What was the name of the original building where DATIS' offices were first located?

The Laundry Building

500

What do 0F and 0M refer to?

The chart/file numbers associated to Anonymous Female and Anonymous Male files.

500

How many unique organizations (within 10) does DATIS serve?

589

500

How many staff members make up the DATIS Team as of today?

26

500

What is the application used for ONHRDB called?

NEO