LEGAL
PLACES &
PROCEDURES
HOUSING RIGHTS
CONFLICT RESOLUTION
ETHICS
100

This person represents clients in court and gives legal advice.

Who is a lawyer?

100

This building is where legal cases happen and judges make decisions.

What is a court/courthouse?

100

This is the person who owns a property and rents it to other people.

Who is a landlord?

100

This is when two parties talk directly to each other to find an agreement.

What is negotiation?

100

Social workers must keep client information private.

What is confidentiality?

200

This person makes final decisions in court cases.

Who is a judge?

200

This is the legal process of becoming a citizen of a new country.

What is naturalization?

200

This is the money a tenant pays at the beginning of a lease. It is returned if the property is in good condition.

What is a security deposit?

200

This method uses a neutral third person to help two parties communicate and find a solution.

What is mediation?

200

When a social worker suspects abuse or danger, they have a legal obligation to report it to authorities.

What is duty to warn?

300

This person left their country due to persecution or danger and is looking for protection in a different country.

Who is a refugee?

300

This is when a landlord legally forces a tenant to leave a property.

What is eviction?

300

Landlords must ensure the property has these essentials : water, electricity, and heating.

What are utilities?

300

This approach needs both parties to sacrifice something in order to reach an agreement.

What is compromise?

300

This organization protects vulnerable children from abuse and neglect. The abbreviation is three letters.

What is CPS (Child Protective Services)?

400

These people provide a temporary home for children who cannot live with their biological parents.

Who are foster parents?

400

This is a formal request to a higher court to change a decision made by a lower court.

What is an appeal?

400

A tenant has the right to this: the landlord cannot enter the apartment without permission or proper warning.

What is privacy?

400

This is a more formal process where a neutral third party makes a decision to resolve a conflict. It is often used in legal conflicts.

What is arbitration?

400

This occurs when a social worker's personal interests or relationships interfere with their professional judgment.

What is a conflict of interest?

500

This group of people listens to evidence in a trial and decides if someone is guilty or not guilty.

What is a jury?

500

This facility holds people who are waiting for immigration decisions or deportation.

What is a detention centre?

500

This is the written legal agreement between a landlord and tenant that specifies terms, rent amount, and duration.

What is a lease (agreement)?

500

This type of resolution brings together the people involved to rebuild relationships using dialogue.

What is restorative justice?

500

This organization protects vulnerable adults from abuse and neglect. The abbreviation is three letters.

What is APS (Adult Protective Services)?