lol,ttyl
True or False: The AppFolio Texting Number is customizable to match the area code that the PMCo is located.
False
Troubleshoot email delivery issues using this tool
Service Portal
URL format for tenants and homeowners portal
database/connect
URL format for owners portal
database/oportal
The client's AppFolio Texting Number can be found on this page
Company Settings (aka Manage Company Settings)
An email thread is active in APM for _
30 days
When the look-ahead amount shows up on the resident's portal (be specific)
17th of the prior month
True or False: Only the first email address on the owner page has access to the owner portal
False
The setting to enable/disable two-way texting can be found on this page
Texting Settings
This blacklist requires permission from the owner of the email address to remove
Spam_Reports and Unsubscribed
The resident portal activation can be sent from this section of the resident's page
Online Portal Status
Send out a bulk Owner Portal Activation Announcement from this page
Name 4 pages the Bulk Texting task can be found
1. A specific tenant page (Text Unit)
2. General Tenant page (Text All Tenants)
3. General Homeowners page (Text All Homeowners)
4. A specific property page (Text All Tenants of that property)
5. A specific association page (Text All Homeowners of that HOA)
Enabling automated birthday greetings via email to tenants can be found on this page
Automatic Communication Settings
Name 5 actions a resident can do on the portal
1. Make a payment/setup autopay
2. Sign up for Flexible Rent through Flex
3. Sign lease documents
4. View shared documents
5. Submit maintenance request
6. Provide vehicle info
7. Change eSignature and other personal info
8. Set default language
9. Change portal password
10. Enroll in insurance
Documents can be shared to the owner portal from this section
Attachments
Required to fill out before the client can be issued an AppFolio Texting Number
Carrier Compliance Settings
Tenants cannot unsubscribe from this type of email
Unpaid Charge Reminder emails
PMs can set a banner message from this page
Bulk Portal Communication Settings
PMs can review/remove previously shared owner packets using this task
Manage Owner Packets task