Compliance
This department interprets federal and state regulations and helps implement them across Sunward.
What is the Compliance department?
This report shows how much money came in and went out each month.
What is the income statement?
This was Sunward’s Q2 Net Promoter Score (NPS), falling short of the 45%–49% goal.
What is 39.27%?
The first step to accountability is recognizing this—what’s really happening.
What is reality or the problem?
This snack food is a meeting must-have and can be sweet, salty, or both.
What is popcorn?
These reports are filed when members make large cash transactions.
What are Currency Transaction Reports (CTRs)?
This report shows everything the credit union owns and owes at a point in time.
What is the balance sheet?
Sunward's 2025 goal is to grow core membership by this many new members.
What is 20,000?
This trait helps team members notice issues early and take action instead of waiting for direction.
What is awareness or initiative?
If you’re working hard and someone says “You deserve a gold star,” they probably mean this.
What is a compliment or recognition?
This number of AML alerts is generated by Verafin each month.
What is 300?
The yearly plan that shows how much each department can spend.
What is the annual budget?
As of Q2, this amount has been added to core deposits, compared to a $315M goal.
What is $74.63M?
Accountability means not blaming others, but instead doing this.
What is taking personal ownership?
This hit series features alliances, tribal councils, and a million-dollar prize—some of us watch it religiously.
What is Survivor?
These suspicious activities can result in SARs being filed, including tax evasion and embezzlement.
What is suspicious member behavior or financial crime?
This type of cost stays the same every month, like rent or software licenses.
What is a fixed cost?
Loan originations as of Q2 reached $342.04M. This is how much more is needed to meet the 2025 goal.
What is $807.96M?
True ownership means following through, even when challenges come up. This value is often described as “finishing strong.”
What is commitment?
The name of this famous AI assistant rhymes with “Hey, Chat!”
What is ChatGPT?
Compliance partnered with marketing to support this community with promos and a $5000 mountain bike giveaway.
What is the Durango community?
Every financial transaction must affect at least two accounts — this is called what?
What is double-entry accounting?
This new product saw 248 accounts opened in its first week, averaging 9.5 years in member tenure.
What is BNPL (Buy Now, Pay Later)?
People who live accountability don’t focus on problems—they focus on this.
What are experiences?
This is often the unofficial fuel of credit union professionals everywhere.
What is coffee?
The compliance team completed or worked on this many reviews and tasks since Jan 1, 2025.
What is around 250?
When we expect a loss but it hasn’t happened yet, we record this to prepare.
What is an accrual or a reserve?
This New Mexico-based solar company is part of Sunward’s new referral partnership for home improvement loans.
What is Affordable Solar?
Asking “What else can I do?” is a mindset tied to which part of the accountability cycle?
What is Solve It?
If you’re stressed at your desk, this four-legged friend could help reduce anxiety—especially if it's wagging its tail.
What is a dog?
Compliance helps avoid these financial consequences by identifying and remediating compliance gaps.
What are fines, penalties, or litigation costs?
To prevent fraud, no one person should handle an entire financial process alone.
What is separation of duties?
This leader helped coordinate what was described as the "cleanest financial audit report" ever seen.
Who is Janet?
Accountability ends with action. This phrase means making sure the job gets done.
What is follow-through?
This game is being played during the quarterly Risk meeting, and it's anything but risky!
What is Jeopardy?
Compliance supports these three types of alignment to ensure Sunward's values and strategy are upheld.
What are Vision, Strategic, and Cultural alignment?
This process checks our records to make sure they match what the bank shows.
What is a reconciliation?
This external firm is supporting Sunward in launching Phase 2 of its brand activation.
What is Monigle?
People with a strong “Do It” mindset are known for doing this—even without being asked.
What is going above and beyond?
Winning this at a team meeting might not pay your mortgage, but it earns major bragging rights.
What is the Jeopardy championship or grand prize?