When is your time to be entered into BambooHR?
Daily
What is the last day for rent to be posted to avoid the late fee on a Tax Credit apartment?
The 5th of the month and/or 6th of month if the payment is there when the office opens.
How many pay stubs are needed under HOTMA?
The two most recent, consecutive.
When turning an apartment, what is done first?
Lock Change
How much notice do you have to give for a rent increase at a minimum?
30 days
What is the process of requesting PTO?
Please enter the request in BambooHR. Once approved, send a calendar appointment to your supervisor so it appears on their calendar.
When can a vendor do work on a property?
Once we have approved them as a vendor and have all the insurance information.
True or False: With HOTMA, a Social Security Award letter is good for 12 months.
True, whether it’s dated or not.
How many days are acceptable to complete a turn?
No more than 10 business days.
When should the painter start painting a vacant unit?
By noon, the day the unit becomes vacant.
When should a workplace injury be reported to Human Resources?
Workplace injuries are to be reported to your supervisor and HR immediately. The incident report is to be submitted to Human Resources within 24 hours.
What do you have to balance monthly and submit as a payable?
Petty Cash
What must be done at a HUD property if a resident moves out and owes a balance?
The move-out statement MUST be sent by certified mail.
When should a “Pre-Move Out Inspection” be scheduled?
As soon as you receive a written Notice to Vacate
Where are the company policies stored?
In Grace Hill.
Path: Learn Tab, Library, Policies Tab, Operations Manual Link
Who must review all disciplinary/corrective action before it is given to an employee?
Human Resources
In Yardi, what should be checked every day?
Portfolio Dashboard!
What are the four EIV reports that must be ran monthly?
Multiple Subsidy Report, Identity Verification Report, Deceased Tenant Report and New Hires Report
Who updates the monitoring company's emergency contact list for a fire alarm panel?
Manager
When is it acceptable to give keys to a new move-in? Name the first, second and third thing you should be checking/verifying before giving them keys.
First, they have to pay everything owed. Second, they need to sign all documents. Third, they show proof the utilities have been turned over into their name.
Name two places where employees can find the Employee Handbook.
On the “Home” tab in BambooHR “Company Links” section or the Main Site page on SharePoint.
What are some things that could be monthly recurring charges on LIHTC/Market rate properties? Name at least 5 things.
Garage payments, pet rent, rent, cable, subsidy, and a month-to-month fee.
What is the current threshold for streamlining assets?
$51,600
In what order should you complete the items during an apartment turnover?
1. Cleaned
2. Carpet
3. Trash Out
4. Maintenance
5. Lock Change
6. Painted
Lock change, trash out, painted, maintenance, cleaned, carpet.
List 3 maintenance-related tasks you can do prior to a unit becoming vacant that can reduce days vacant.
1) Pre-Move-out Inspection
2) Schedule turn vendors in advance
3) Ensure turn-related supplies are in stock.