Demonstrating self-assurance of your abilities.
What is confidence?
A formal discussion in which a manager evaluates performance an provides constructive feedback.
What is a Performance Review/Appraisal?
Days that are earned based on the amount of full-time work completed.
What is vacation time or paid time off?
When involved in an accident on the job, you can be required to take?
What is a drug test?
A group of people that work together to accomplish a common goal.
What is a Team?
A formal conversation which consists of Questions and Answers.
What is an interview? Or zoom interview?
The act of assisting and guiding new employee's through the "new hire process."
What is onboarding or orientation?
The practice of wearing protective masks, goggles, steel toe boots and reflective gear.
What is safety?
An individual's total earnings throughout a given period before any deductions are made.
What is gross pay?
The ability to understand a different perspective or backgound, and share their feelings?
What is empathy?
Distinctive qualities of an individual, that others judge you by.
What is character?
Formal acknowledgement of exceptional work outcomes by your manager or supervisor.
What is recognition?
Automated process to receive payroll wages.
What is Direct Deposit?
Benefits available during periods of temporary work stoppage.
What are unemployment benefits?
The individual who steps up to move the team/project forward, brings the team together, and sets the vision of the team.
What is a leader?
What are some things you shouldn't do in the waiting room?
What is use your cell phone, smoke, apply make-up, and read materials of poor taste?
Being provided with a gift or additional perk for a job well done.
What is a work incentive?
During non-peak seasons employees are temporarily removed from the work schedule.
What is a layoff or what is a furlough?
Testing an individual's skills and familiarity with specific work-related tasks.
What is an Aptitude Test or Assessment?
A solution that is not totally satisfying to anyone, but that everyone can live with.
What is a compromise?
The process of removing unqualified applicants from the interview pool of candidates.
What is a screening process?
Employers use this period (3-6 months) to determine if the new hire or promoted employee is a good fit for the position.
What is a Probationary Period?
When an employee fails to notify a supervisor prior to the start of a scheduled shift.
No Call, no show, unexcused absence.
The act of penalizing a worker who has filed a grievance or claim of unfair treatment.
What is retaliation?
Providing useful feedback to help someone do their job better in a way that isn't judgmental or disapproving.
What is constructive criticism?
An action which makes an interview candidate "stand out" from other candidates that takes place AFTER the interview.
What is a thank you letter or email?
Effective communication, problem-solving, resume-building, and interview preparation skills are taught in this curriculum.
What is Job Readiness Training?
Formal process for an employee to disagree with a personnel action by their supervisor.
What is filing a grievance or complaint?
A tracking mechanism to record hours worked.
What is timekeeping?
Receiving training that covers the tasks performed by other teammates.
What is cross-training?
1,200 POINTS: When you're interviewing for a new job, you may ask about any health insurance, paid time off, or retirement contributions the company will provide. What are these called?
What are benefits or benefits package?
To prepare for an interview, a person should do this to help develop questions to ask the interviewer, and increase confidence.
What is research the company?
A list of additional external resources often provided as an extension of the training program at most community agencies.
What are Referral Services?
The use of workplace resources to teach an employee how to effectively do their job.
What is on-the-job training?
Working with a counselor to review your best skills, strengths, and weaknesses, to figure out the best career suited for your personality.
What is a career assessment?
Working with a new coworker on multiple development related projects.
What is peer mentoring?
1,400 POINTS: You are given a directive by your employer to perform a reasonable task but you refuse.
What is insubordination?
Providing examples of how you handled a variety of work-related challenges on the job.
What is a work experience?
A personalized strategy that allows you to determine interests, set goals, and put actions in place that will prepare you for the future.
Susan initially started as a temp worker with ABS Unlimited, then moved into a staff position with benefits.
What is a Promotion or Full-Time?
Spending time with and observing someone doing a specific job so that you can learn it too
What is job shadowing?
Since disagreements arise when working on a team, this is an important characteristic to have in order to keep moving forward together
What is conflict resolution?
1,600 POINTS: The act of being able to pivot and address unplanned work tasks.
What is flexibility or agility?