Compliance & Regulatory
In addition to Email Regulatory Requests, what has the Email Team taken ownership of?
SMS Regulatory Requests
What was the first project undertaken after the entire email team transitioned to Pega?
Auto
Which state's address needed to be updated in all email disclosures?
Colorado
What is the name of the dog who the Cockerills have fostered for one year.
Elle Cockerill
How many BRDs were updated this year?
5
How many production emails do we send each day?
60k
What type of tracker has been added to the Pega Proofing Process?
Bug Tracker Log
How many new line dances did Felicity learn this year?
89
Roughly how many email copies were submitted for the State of MA Audit?
800
What is the daily volume of Out of Stat (OOS) emails?
Approximately 55,000 emails per day.
Name three types of emails that are proofed on a weekly/bi-weekly basis?
Can name any of the following: Production, OOS, Recovery Reminders, Marketo Unsubscribe, Engage
Who is the yoga enthusiast on our team?
Shilpa
Name one RMG test for mlp3 that is in progress?
answers can be test 7, 19, 24
Name the 3 deliverability tools used by our team?
Yahoo SenderHub
Microsoft SNDS
Google Postmaster
Inbox Monster
What's one process that email team took on this year?
answer can be legal/creative/translation routing
Which team member bought their first house this year?
Nayeli
Which RMG test was updated twice in 2025?
Test 14
What two follow-up emails were launched?
Prelegal: EPLE001and EPLE002
What is paperless looping?
Occurs when email errors repeatbecause data updates don’t sync to DM,causing repeated email requests.
Name the three countries Ali traveled to this year?
Japan, Columbia, Mexico