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Growth
Operational Excellence
Delivery & Tooling
People
10

Program where TAMs contribute their insights from customer conversations which creates a AWS Sales Opportunity.

What is TAM Account Insight

10
  • Improve Business operation
  • Education & Innovation Frameworks
  • Measure Impact and Results

What are the themes of Operational Excellence?

10

Person(s) responsible for

  • Synthesizing ES Strategy
  • Communicating priorities
  • Making final decisions on roadmap changes
  • Escalating priorities to Kumo Launch Framework.

Who is Product Business Owner(s) (PBO)?

10

A 30-minute facilitated session introducing inclusion commitments, the inclusion pledge, and micro-learnings on inclusion.

What is Inclusion Huddle?

20
  • MiB
  • Bite Size
  • External

What are the three Campaign phases of the Awareness Campaign?

20
  • Business 
  • Customer
  • Efficiency
  • Team

What are the four key metrics on the KPI Scorecard?

20
  • Customers On-Call Paging Alias
  • TAM Team email Distro Group
  • Paging profile for deploying BRE rules - No Paging, Sev5 Only, Custom (You set it up manually)

What do TAMs need to update for Granular Paging?

20
  • Prefer rapid decision-making and quick results
  • Place great importance on flexibility and initiative
  • Value speed over thoroughness

What are the qualities of Risk Oriented Individuals as per GlobeSmart Assessment?