Numbers
People
Initiatives
Premium
100

44,431

What is the number of tickets resolved by APAC in 2025?

100

Brendan & Yurina

Whom within our group is trained on RMS Enterprise? 

100

What is the bucket for all Buyside Enterprise Service trainings? 

701

100

NZ Super

Who is our 1st sub-Tier 10 ERS client in APAC? 

200

10%

What is the % of tickets resolved in 2025 by a call?

200

Clement, Yu Hui & Grace

Whom within Eugene's team supports DVS validation? 

200

How many submissions did we receive for the APAC BEST Logo competition? 

23

200

Arrowpoint

Who is our 1st APAC trial client for Risk ERS? 

300

4,457

What is the number of proactive touches delivered in 2025?

300

Savier, Hong Sum & Kiok

Who is cross-trained on FailStation? 

300

What does ASCEND stand for? 

Advanced Skills for Career Elevation and Next‑level Development

300

$1,072,780

What is the APAC revenue run-rate for ERS?  

400

98%

What is the average QC score for tickets reviewed in 2025? 

400

Yu Hui, Xinzhe & Fengming

Whom within APAC is supporting PORT Restful API (Bucket 684)? 

400

Whom did we nominate in APAC to assist with testing Asian language support for HLPX? 

Michelle, Erika, Jeong Min, William & Shasha 

400

MSI 

Who is the latest client to take on ERS in Japan? 

500

3,187

What is the total number of hours spent on internal trainings in 2025?

500
Alayna, Tomoe & Grace 

Who is celebrating their 15th work anniversary in 2026? 

500

How many proactive touches did the APAC team deliver as part of the BDS to PM migration? 

230 out of 278!!

500

Aflac

Which international ERS client went live on September 15, 2025?