The Greet
Standard time to greet a newly seated guest
Answer: 45 seconds or less
Margarita follow-up question
Answer: Would you like to add a $3 patron beaker?
Fish batter water temperature during prep
Answer: 32°F
Number different items available on the Triple Yummm Platter
7
Item that must be on the table at the greet
Answer: Silverware and napkins
Premium side you should always offer
Answer: Garlic Parmesan Fries
How often do fryers need to be filtered
Answer: Daily
What temperature should fryers be set to for cooking Triple Yummm items
Answer: 360°F
the 3 Beverage categories you must verbally suggest first
Answer: NA, Beer, Alcoholic Drinks
When appetizers should be suggested
Answer: During the initial greet
Steak fry quality temp standard coming out of the fryer
188 degrees
How many seconds are Pretzel Bites cook for
Answer: 45 seconds
The 3 appetizers you must suggest during the greet
Answer: Queso, Onion Ring Tower, or Triple Yummm
Tool used to enroll guests in Royalty
Answer: Ziosk
What ripeness stage should tomatoes be when on the line
Answer: Stage 5 ripeness
Sauce served with Jalapeño Coins
Answer: Ranch
What can you offer during the greet to give the guest the gift of time.
Answer: One stop shop
What you say after a guest orders
Positive affirmation - Nice Order
List all top ten food items
Properly Toasted Buns
Caramelized — not pale, not burnt.
Burger Patties
Pressed and seasoned correctly; cooked to temperature.
Bacon
Properly cooked, handled with care, and laid out flat.
Fry Oil Quality
Frequently skimmed, daily filtration, weekly boil-out.
Steak Fries
Piping hot, seasoned correctly, and served fresh.
Fresh Veggie Toppings
Vibrant color, obvious freshness, proper cuts
(stage-5 tomatoes, moist lemons/limes, dry cilantro, no browning).
Salads
Fresh, crisp, cold, and built coast-to-coast.
Grilled Chicken
Pressed and cooked appropriately; tender and juicy.
Fried Chicken
Slurry prepped to spec; crispy with visible lacing.
Fish
Tempura prepped to spec (32°F water); cooked and seasoned to recipe.
Burger seasoning amount for a 6oz patty
Answer: ¼ teaspoon