Making a Rescue
General Knowledge
Workday Scenarios
Chemicals and Pump Rooms
Professionalism
100

Equipment used for extrication from the pool.

What is a Backboard?

100

The hours of operation on Sundays.

What is 10:00AM to 2:00PM?

100

It's time for a chemical check and there are 2 members in the pool. What should you do?

What is call the Front Desk?

100

The sand filter pressure at which you alert Taft/Danise. (Indoor Pool)

What is 28-30 PSI?

100

Action(s) to take when entering the Locker room of the opposite sex.

What is knocking loudly and saying "lifeguard."

200

The ratio of compressions to breaths for CPR on an adult. At ____ BPM.

What is 30:2 at 100-120 BPM?

200

Family Fitness Hours (Saturday and Sunday).

What is Saturday 12:00-5:30 and Sunday 2:00-5:30?

200

A new member is curious about the length of the pool and how may laps is a mile. Where is this information available?

What is the whiteboard?

200

The number of lights that the heater displays while heating.

What is 3? (2 accepted)

200

Action to take when members come into the pool and/or leave.

What is greeting members? (Examples of Greetings and Parting Greetings)

300

The first step before making a rescue.

What is activate the EAP? (Emergency Action Plan)

300

The full phone number for the HWC Front Desk.

What is 409-236-7777?

300

The first thing you check if a pumproom is silent. 

What is the Filter Pump(s)?

300

The chemical used to increase Total Alkalinity (T/A).

What is Sodium Bicarbonate?

300

Which of the following is not considered Professional?

A. Asking about a member's day.

B. Looking at a member when they're speaking to you.

C. Swearing with a member after they have sworn.

What is C. Swearing with a member after they have sworn?

400
Entry method when a spinal injury is suspected.

What is a Slide-In Entry?

400

The address of HWC.

What is 3030 North Street?

400

A member is curious about signing their grandchild up for LTS. You direct them to _____.

What is the Front Desk?

400

The color of a tested water sample when the pH is too low.

What is Light Orange/Yellow?

400

When a child is told not to use the Aerobics noodle, he/she responds with, "The other lifeguard let's us." What is the best way to handle this situation professionally?

Kindly reinform the children/parent of the rules, with an explanation of why they're in place. If they do not cooperate, use the phone to call for the MOD.

500

Equipment to use when a victim has no pulse.

What is an EAD?

500

The name of our Assistant General Manager.

Who is Sean Bebeau?

500

The escape route to take during a fire drill.

What is the East Exit (Doors by the basketball court)?

500

The color of the water valve handle for the Indoor Pool.

What is Red?

500

A coworker makes a crude comment about a member in front of other members. How should this be handled professionally?

Calmly correct coworker and explain why that is unprofessional. If such behavior continues, report it to a supervisor.