Revenue Mgmt
How is Revpar Calculated
What is total room revenue divided by total available rooms.
How often do you have to go to the bank if the deposit is less than $1000?
Where do you find your Revpar Index?
What is Star Report? STR
What readings have to be taken twice a day?
What are pool readings
How often do we take a measurement or survey employee morale?
What is Once a year during employee engagement survey.
What is the primary Goal of a CTA
What is it closes the hotel to future arrivals but still allows satay through
Only 4 individuals should be allowed this access in Sertifi?
What are unmasking privileges?
Where do you look for Pace?
What is Lighthouse?
How often should the GM meet with the Chief Engineer and where do you find the checklist?
What is weekly and in To Dos section in Quore?
Can you hire someone to physically start working pending results of a background check?
What is no unless you have RDO approval.
What do the terms Min and Max refer to?
What are minimum and maximum length of stay?
How soon after check out for a direct bill guest must we send out the invoice?
What is within 7 days of departure?
Where do you look in Lighthouse to see what has picked up in last 7 days?
What is the Heatmap?
What email address should we use to request Facilities support?
What is hotelsupport@otodevelopment.com
How often should we refresh a job opening?
What is every 30 days?
What tool should be used to help determine if a group should be taken and at what rate?
What is the Incremental Pricing Analysis tool? IPA tool
When should the first AR collection effort happen after check out?
What is 30 days from check out?
where do you go to find accounts that are producing in your Comp Set?
What is Kalibri?
What is the OTO standard for rooms PMs? How many times per year?
What is Every room once a quarter. 4 times a year.
Who do we report Worker's Comp Incidents to?
Who is Gallagher Bassett and Suzanne McClendon?
In Hilton and Hyatt world what does LRV stand for?
What is Last Room Value?
Who is required to take PCI training and how often?
What is
* Anyone who accepts credit cards within 2 weeks of being hired
* Annually refreshed every July
What 2 market segments do you look for in Profitsword to see if redemption ADR is posted correctly?
What are Qualified and Discount?
What is needed from a Contractor before they start work at your property?
What is a COI naming the hotel.
Where do you upload your monthly HR Safety Training documents?
What is 2026 Safety Topic Acknowledgement Folder in HR Folder on Sharepoint?