Temperatures
22-24 degrees
What is the draw temperature on McCafe Shakes
Drive thru, curbside, in restaurant and delivery
What are the ordering points for a CFV
Salmonella, Shigella, Hep A, Norovirus, and E-Coli
What are the reportable illnesses?
<30 minutes
What is total time (total time allowed from the time the customer places the order until they receive the order)
>20%
What is the Delivery GC +/-%
195-205 degrees
What is the brew temp of coffee
<135
What is table service fullfillment time
Vomiting, diarrhea, Jaundice, sore throat with fever, or a lesion containing pus
What are the symptoms of when an employee cannot work?
<4 minutes
What is restaurant time (time from the courier's arrival at the restaurant until they head to the customer with the order)
<23%
What is the labor target %
170-180 degrees
What is the holding temp of brewed coffee
A sandwich, fries/hashbrown, a drink and a dessert item
What items will be ordered during a CFV
100 degrees or above
What is the temperature for all hand wash sinks
4.5
What is the target for customer satisfaction (the number of stars customers rate their overall experience
>65%
What is the 2nd side usage target %
160 degrees air/186 degrees water
What is the correct temperature settings for the Simplified Breakfast Staging Cabinet
Order accuracy
What is one of our top opportunities
Hazcom App
Where can the Safety Data Sheets and signed off tracking sheets be found?
<12 minutes
What is fulfillment time (time from when the courier receives the order at restaurant to customer receiving the order)
>75%
What is our OSAT target %
140 degrees or above
What is the temperature of sausage after one hour of placing it in the Simplified Breakfast Staging Cabinet
Sandwich/entree prepared correctly, neat, at proper temperature and tastes good
fries/hashbrowns served hot, crisp and taste good. Fries salted correctly
Drinks and desserts served neat, at the correct temperature and taste good
what are the components to the quality of an order
A well balanced blend of rich, dark roast espresso coffee, steamed milk, and dark chocolate flavor with a creamy, sweetened dairy flavor with noticeable vanilla notes, and a sweet, dark fudge flavor from the syrup and the drizzle
What is the description of the taste of a McCafe hot mocha
>98%
What is up time (the time the tablet is connected and available to accept orders)
<120%
What is our crew TTM turnover % target