Front
This feature shares your conversation with other internal members
What is @mention?
This contract status means the contract has been sold but the dealer has not yet remitted payment
The additional coverage can be tailored to meet the individual needs of the policy holder
What is optional coverage?
cancellations@avantaguard.com is provided to customers when they need to send a written request for this type of inquiry
What is cancellation?
This policy feature requires customers to pay a certain amount before the policy covers the rest
This function combines multiple conversations into one
What is merging?
This document is needed to update the $0.00 vehicle purchase price in PCRS
What is bill of sale?
This warranty product does not have a rate sheet and can only be quoted in quick rater
What is mechanical breakdown protection (Core, Core +, Comprehensive, Comprehensive +)?
Customers contact these locations to receive a copy of their signed contract(s)
This documentation is often required to prove you've kept up with vehicle maintenance
What are service records?
This function allows you to ensure your email text is cohesive and professional in appearance
What is reset style?
This type of contract note appears in red
What is a warning note?
This program includes OEM Parts Coverage, Total Loss Protection, Key Fob Replacement Coverage, and Diminished Value Protection
What is Auto Assist Program?
This is the incentive paid to the business managers or dealership, depending on the specific setup
What is SPIFF?
This shall not exceed the purchase price of the Vehicle
What is the Aggregate limit?
This feature allows your emails to sound more professional, empathic, or friendly
What is compose with AI?
This information is used to search for customer's policy/policies
What is Vehicle Identification Number (VIN)?
With Loan Protection, persons up to age 76 are eligibility for this added benefit
What is Accidental Death Insurance?
This applies when the policy is still pending and not funded. No payment has been received, so no statement credit will be issued
These will not be accepted as proof of maintenance
What are “Do-it-yourself” oil changes?
This repository is a great place to find information about our processes, products, and internal details.
What is Knowledge Base?
This section allows you to see if a dealer has any outstanding payments
What is register payment history?
When this optional coverage is selected and paid, coverage will be extended to cover mechanical failure of EV battery up to $10,000 excluding Battery Degradation.
What is EV Battery?
This letter is sometimes added to our email addresses in error
What is D?
This payment plan for AvantaGuard products is great for cash buyers or capped customers
What is SPP?