Email Essentials
what is the email about is the ?
subject line
what do you practice for self awareness?
recognizing your emotions and their impact
what is necessary for you to strengthen your response to workplace stressors?
a resiliency ally
what do i-statements focus on ?
what is part of being a self-advocate?
speaking up for yourself and your needs
what should be professional in email essentials ?
greeting and closing
what is an example of a hard skill ?
driving forklift
using a cash register
a resiliency ally is someone who ?
encourages
provides constructive feedback
helps you maintain perspective
shares resources or solutions
celebrates your success
I-statements help you communicate what?
your feelings and/or concerns clearly
if you have a fulltime job, how many hours will you usually work in one week?
40 hours
what is proper formatting ?
paragraphs and bullets
what is an example of a soft skill?
listening well
being on time
what is an example of a soft skill?
active listening
following directions or job duties
what is an example of an I-statement?
I do not feel heard
I feel I'm not being heard
I feel frustrated
what dress code would be the best fit for an interview for an office job?
business professional
what format do you avoid at all times when sending a professional email ?
Avoid all caps
what is an example of a good coping strategy?
deep breathing
what 2 goals do you need to set up for a resiliency plan ?
action steps and timelines
what is an example of assertive communication statement?
an "I' statement
what is an example of a coping skill that would be useful at work?
ask your manager if you could take a 5 minute break
deep breathing
how do you want your emails to sound ?
correct tone and awareness and avoiding sounding abrupt
what is a good example of social skills?
building relationships or effective communication
what is the simple diagram called of your allies around you we learned to draw?
map your allies
who do we only focus on when we do not know how others are feeling or why they are acting the way they currently are?
we can only focus on ourselves
knowing up to 3 strengths or what guides my decisions and also how I respond to stress is?
self-awareness