Guest Experience
These guests are known as fourth time friends.
Who are guests who come back and have found community/connection at Willow?
NextGen at Willow is made up of these two teams.
What is Kids & Students.
She serves as the Central Teams Pastor
Who is Jen Kelly?
This is the purpose of Groups at Willow.
What is To create spaces of connection where people can develop a relationship with Jesus, grow in community, and take next steps in their relationship with Jesus?
This is the target audience of Pastoral Care & Restoration.
Who are the staff & congregants with acute or specific emotional, relational, and/or spiritual challenges/needs?
The word "Marcom" is short for ________.
What is Marketing & Communications?
You can find Guest Experience volunteers in these places on a Sunday morning.
What are the parking lot, the lobby, and the Next Steps space?
The NextGen team serves these age groups.
Kids - Birth to 5th Grade
Students - Jr. High & High School
This is the primary target audience for Teams.
Who are current and potential volunteers, ministry leaders and any individuals wanting to serve.
This is the front door to our discipleship Pathway an catalyzer for spiritual formation.
What is Rooted?
Pastoral Care & Restoration trains pastors to perform these pastoral Functions.
What is prayer, weddings, funerals, hospital visitation, Communion, baptism, child dedication and anointing with oil?
This is the primary target audience of Marcom.
Who are those outside our church who need the hope and love of Jesus?
This is how we serve every guest.
What is with intentional hospitality?
_________ are the heartbeat of our ministry.
What are volunteers?
This event is designed to help people who are new or exploring Willow to discover opportunities to serve and connect.
What is Discover Willow?
These two things are essential for the health of group leaders and group cultures.
What are Leadership development and coaching?
These three people make up the Pastoral Care & Restoration team.
Who are Leigh Carlson, Charles Perry, and Barb Norton?
Marcom helps execute projects and initiatives such as these.
What are Marketing campaigns, branding guidelines and collateral, promotional materials, communication plans, unique written and video content, and digital projects?
“From ____ to ____ we build teams that are excited and focused on welcoming, connecting, and serving guests.”
What is from Site to seat?
What is from Site to seat?
During the Weekend Experience, kids and students explore God’s Word and His love together in these.
What are small groups?
The Central Teams’ volunteer strategy revolves around this set of five guiding principles known as the “5 E’s.”
What are Enlist, Equip, Empower, Encourage, and End Well?
Groups Pastors also oversee ___ & ___ at their campuses.
What is C & J?
This person is responsible for coordinating premarital counseling, weddings, and funerals at Willow.
Who is Charles Perry?
In addition to great branding and promotion, Marcom is a team who handles this____.
Email strategy, mobile and TV apps, social media, advertising, and more.
This is how guests can self-identify that they are newer to Willow and be connected directly with a Willow Staff member.
What is the Digital Connect Card?
She serves as the Central Next Gen Kids Curriculum Coordinator.
Who is Grace Mamalat?
Beyond recruiting volunteers, the Central Teams focus on making sure every volunteer feels these three things throughout their journey.
What are connected, supported, and valued?
We are a church of groups on ______?
What is mission?
I fill out a Harms Report to inform Pastoral Care & Restoration about these.
What are the three harms?
If you ever have a question or need help from Marcom you should do this.
Fill out the Marcom request form at willowcreek.org/marcom.