Intakes
How can intakes be scheduled?
What is a walk in, call in, and call center?
What time does the pharmacy close?
What is 12pm?
When do the PD order supplies?
What is the first of the month?
What assessment need to be completed at intake?
What is Treatment Plan, BARC-10, C-SSRS OR Safety Plan, and PSA
What are the two type of medication we offer to patients?
Buprenorphine and Methadone
What is the difference between pre-screened vs not prescreened?
if pre-screened:
Check scheduled event is on the scheduler
Find & activate Patient Profile (Name & DOB)
If not prescreened:
Set up Profile: (See Creating a Patient Profile Job Aid)
Complete Screening Report in “Document Manager”
When do we use a 222 DEA form
When the medication ordering site is down
When are you supposed to sign and clear out your digital signing?
What is by the end of the day?
How many minutes does a HRSN, SDOH, and BARC-10 need to be?
What is 16 minutes
What is Medical Supervised Withdrawal? and who can request it?
What is a Medically Supervised Withdrawal involves decrements (reductions
or decreases) of medication dosage
over a period of time determined by
the Medical Director + Physician.
Clinical Staff, patient, or medical staff
What happens when there is an unsuccessful pre-admission?
What is Complete the Discharge/Transfer with the “Admission Date:” as the date of Discharge
Discharged due to: NTUC-Patient did not complete the admission process, therefore not taken under care
What is the protocol if a patient shows up late for dosing?
What is patient must see their counselor for a warning and then get dosed. If patient continues to be late they will be brought to treatment team and put on a contract.
How often are required to complete your CPR training?
What is two years
How often is a PSR required?
What is every 6 months, major life changes, and counselor changes.
When is the peak of methadone?
What is 3-4 hours?
What are the intake documents that are required at intake?
What is Central Registry Packet, Consent & Privacy Packet, Female Packet, Patient Acknowledgement Packet, Risk Assessment Packet, Telehealth Packet, Orientation case note, Take-home Privileges Criteria Checklist, Intake Screening Acknowledgment Case Note
What are the items that need to be quarantine
What is
Out of date (expired)
Suspect strength (incorrect fill)
Labeling issues (unreadable, partial, missing)
Suspected, or evidence of tampering, broken seals
Leakage in shipment
Pre-pours not picked up (If applicable)
Broken tablets
Foreign body / contaminated medication
Who are considered non-exempt employees?
Medical Staff
Counselors
Support Staff
List all of the dimensions of a treatment plan and what they include.
What is:
Dimension 1 Detoxification/Withdrawal Potential Assessment
Dimension 2 Biomedical Conditions and Complications
Dimension 3 Emotional, Behavioral, or Cognitive Conditions and Complications
Dimension 4 Readiness to Change
Dimension 5 Relapse, Continued Use, and Continued Problem Potential
Dimension 6 Recovery Environment
How often do the prescriber meet with patients for E/M?
What is every 3 months
If patients want to complete them at their own pace at home, are we able to provide them with the link and use that for their consents or do they need to be done in patient assessments?
What is patient assessment
What are the steps to discard a contaminated medication?
What is
1.Remove from active inventory
2. Add Medication to Quarantine Inventory
3. Complete application in Pharmalink to destroy
4. Fill out an incident report and Admin form 90
5. Prepare to ship
When do we complete an incident report?
What is violence, dosage issues, or patient mortality
What is the policy surrounding mini- treatment teams and patients needing emergency takehomes?
What is
If patient is taking multiple medication, do they need to bring a prescription in for that medication?
What is no, only if prescriptions that are related to methadone or buprenorphine treatment that may cause interactions/adverse effects