READING
Which two services deliver most of the company’s mail?
The post office and the KLS Courier Service.
What do you call unwanted advertising mail?
Junk mail
Complete the sentence:
Yesterday, the mail room assistant _____ responsible for registered post.
was
Complete the sentence:
They received _____ envelope marked “personal.”
an
Complete the sentence:
The assistant __________ (stamp) the envelope yesterday.
stamped
What is the latest time a delivery from KLS can arrive?
Until 5.00 pm.
What is the name of the record where details of registered post are written?
The mail log
Choose the correct option:
There _____ a large parcel in the mail room this morning.
was
Complete the sentence:
There are _____ parcels to deliver this afternoon.
some
Complete the sentence:
They __________ (send) the documents last week.
sent
Where is the mail placed after it is sorted by department and before final distribution?
On each department’s shelf in the mail room.
What is the correct compound phrase for protective packaging used for fragile items: bubble ______?
wrap
Complete the negative sentence:
There _____ any personal mail on the shelf yesterday.
wasn't
Complete the negative sentence:
There aren’t _____ registered letters today.
any
Rewrite the sentence in the negative:
“They delivered the parcels on time.
They did not deliver the parcels on time.
What specific daily action must staff remember to carry out with the date stamp?
They must adjust the date on the stamp every morning.
What is the opposite of “wide,” according to the vocabulary section?
narrow
Correct the mistake:
“There was several packages delivered by KLS.”
There were several packages delivered by KLS.
Choose the correct option:
We need _____ instruction manual for this photocopier.
an
Form a question:
“She wrote the details in the mail log.”
Did she write the details in the mail log?
Describe the complete procedure for handling registered post before it reaches the recipient.
Staff must sign for it, record the details in the mail log, stamp it, and then deliver it to the recipient.
What is the difference between the “sender” and the “recipient”?
The sender is the person who sends the letter or parcel; the recipient is the person who receives it.
Rewrite the sentence in the interrogative form:
“There were large items in the mail room.”
Were there large items in the mail room?
Correct the sentence:
“There was some large parcels in the mail room.”
There were some large parcels in the mail room.
Rewrite the sentence in the interrogative form:
“The courier brought the package.”
Did the courier not bring the package?