CST 101
Stress First Aid
Psychological First Aid
Incident Command Center
Family Support Center
100

This person provides spiritual support and religious services to staff and family members

What is the Chaplain

100

An evidence-informed self-care and peer support model.

What is SFA?

100

an emotional, psychological or physical response to a deeply distressing or life-threatening event that overwhelms an individual's ability to cope.

What is trauma?

100
The standardized approach to the command, control and coordination of an emergency response.

What is ICS?

100

This person is responsible for assessing the need of and getting approval to activate the FSC.

What is CST Team Lead?

200

This CST practice is used to provide staff with accurate information and assess institution morale and staff needs.

What is Walking and Talking?

200

This type of stress is short-term and arises from immediate challenges or threats, such as a deadline or a sudden event. It activates the body's fight-or-flight response, preparing it for quick action.

What is acute stress?

200

The intervention of choice when responding to individuals impacted by a disaster or other critical incidents.

What is PFA?

200

Person(s) who need to provide on scene support services to institution staff and be familiar with the ICS and the appropriate chain-of-command.

What is CST members?

200

Used to direct people to the FSC and posted at the center.

What is an FSC banner or sign?

300

A large duffle-type bag containing personal gear you will need in an emergency such as uniforms, flashlights, telephone numbers, pen/paper/notebook and other personal items.

What is Gear Ready Bag?
300

This type of stress occurs when an individual faces persistent challenges over an extended period, such as ongoing work pressure or financial difficulties. This type of stress can lead to significant health issues if not managed properly.

What is chronic stress?

300

One of the actions of PFA identifies any immediate physical needs and provides information about the incident.

What is Safety and Comfort?

300

The incident command team who CST submits documentation to during an incident.

What is PST?

300

They make routine appearances at the center to not only discriminate information but to answer questions.

Who is the Exec Staff?

400

This team member is responsible for staff outreach and support activities; ensuring the CST engages staff and family members in wellness and resilience activities.

What is the Assistant Team Leader- Peer Support?

400
A free resource the BOP provides to help individuals who need help coping.

What is EAP?

400

This person may help a person in distress to identify feelings and use grounding techniques to calm and orient emotionally overwhelmed or disoriented victims.

What is a CST member?

400

The standardized framework that enables all levels of government, private sector, and nongovernmental organizations to coordinate effectively during emergencies and incidents.

What is NIMS?

400

Accommodation made from the Pets Evacuation and Transportation Act of 2006 (Public Law 109-308)

What is Pet Care?
500

This team member is responsible for outreach and support of staff and their families during a critical incident. This person is responsible for the coordination of on-scene support activities.

What is Assistant Team Leader- Incident Response?

500

After experiencing trauma, you may have an episode that feels like the trauma is happening now and it may feel like you are reliving it.

What is Flashbacks?

500

Another action of PFA used to assess short-term needs, need for additional services and tailor interventions.

What is Information Gathering?

500

This person manages communication during emergencies, ensuring accurate information dissemination to the public and media.

What is the Public Information Officer?

500

The third critical element in an emergency and is an important mitigating factor in restoring normalcy to a crisis.

What is Shelter?