Name at least 2 Sources of Money
amily and friends
Accounts receivable financing
Leasing
Venture capital
Small Business Administration (SBA)
Customers
Banks
Public markets
Small Business Investment Companies
(SBIC)
What are the 4 Ps
Product, Price, Place, and Promotion
Definition of Management
Getting things Done through others
When was the airline Deregulation Act
1978
Name some changes after 9/11
The creation of the Transportation Security Administration (TSA) shifted airport security from private airline-paid contractors to the federal government, standardizing security procedures across the country.
Security measures became much stricter, including mandatory ID checks, improved baggage screening, and advanced imaging technology to better detect threats.
Airlines were required to install reinforced, bulletproof cockpit doors to prevent hijackings, and the Federal Air Marshal Service expanded to place more armed marshals on commercial flights.
What are the Types of Money – 4 types
Short-term cash
Long-term cash
Equity
Employee ownership
Give some points of the process of Marketing
Purchasing or producing good
Determininng price
Prosepecting
Promotion
Selling
4 Traditional Functions of Management
Planning
Organizing
Directing/ Coordinating
Controlling
What % of the flights revenue does First and Business class represent
75%
How many common manager errors are there
12
What is the greatest fault in any plan in terms of profit?
It would be to NOT plan for profit at all and just hope for the best to happen
What should FBO Managers focus on? (group of aviation)
GA
WHAT DOES A MANGER LOOK LIKE?
Problem-solversProblem-solvers
•• Visionary leaderVisionary leader
•• Leads followers
•• Caretaker
•• Seek to create and sustain a smoothly running system
•• Practical and organized
•• Well-mannered and even-tempered
•• Patient
Name some components of Mondern Aviation industry
Pilots
Airport system
Air navigation system
Aircraft manufactures Schedules air carriers
GA
what is the definition of Delegation
Delegation is the process of assigning responsibility and authority to another person to complete a specific task while retaining overall accountability for the outcome.
What is the Profit to Sales Ratio
Calculated by dividing the net profits of the business by its total sales
Give some national Trends that may Affect General Aviation?
Terrorism and Its Aftermath
Fractional Aircraft Ownership
Encouraging new pilots
Sport Pilot certification
Airport closures
Tech
Tort reform
Common Manager Errors
Failur to Anticipate Industry trends
lack of priorities
Indecisiveness and Lack of systems
Poor time management
Poor communication skills
lack of personal accountability and ethics
Failure to Develop train and achnowledge people
Failure to support company policy in public
Failure to acknowledge and accommodate peoples workstyles
Failure to recognize the need of people fulfill by working
Failure to establish and adhere to standards
FAA
NTSB
TSA
What are the 5 methods of promotion for the airlines
Advertising – Airlines use TV, online, and social media ads to promote routes, fares, and brand image to attract customers.
Sales Promotions – Limited-time fare sales, holiday discounts, and promotional deals encourage customers to book during specific periods.
Public Relations – Positive community involvement, charity work, and strong media presence help build a favorable public image and trust.
Loyalty Programs – Frequent flyer programs reward repeat customers with miles, upgrades, and perks, encouraging brand loyalty.
Customer Service – Providing helpful, reliable service and strong customer relations increases satisfaction and makes passengers more likely to fly with the airline again.
What are the 4 main forms of profit within the industry of making money
Reward for Effort
Reward for Risk
Return on Investment
Profit to Sales Ratio
Having part ownership of Aircraft
Small corporations
Business people
Frequent charter fliers/ wealthy
What are the 3 types of leaders
Authoritarian
Partcipative Leader
Delegative
What is a FULL SERVICE FBO
Charter operations, Pilot Training Aircraft rental
Crop dusting/application
Passenger transportation
Sale of Airplane fuel
How many FBOs does KBZN have
4