The Phone is ringing
You receive a noise complaint from room 111-206 while on-call. What is your appropriate action plan?
What is Call your duty partner?
A resident says they’re failing multiple classes and don’t know where to start. What campus resources should you refer them to?
What are Student Academic Resource Center and Counseling and Psychological Services?
UCF’s main campus is located in this Florida city, east of downtown and near major attractions.
What is Orlando?
Timmy wishes for peace and quiet, but his roommate is blasting music at 2 a.m. According to Da Rules, this is a violation of what?
What are quiet hours?
Residents ask when they can use the shared community kitchen space in the office. What should you know?
What are posted kitchen hours?
The fire alarm activates in your building at midnight. You are on-call. What is your immediate action plan?
What is immediately evacuate the building, ensure residents are moving to the designated assembly area, and contact professional staff/emergency services per protocol?
A resident says they are having trouble financially and can’t afford basic needs. What resources would you recommend?
What are Knights Pantry and UCF Office of Student Financial Assistance?
This major roadway runs directly by UCF’s main campus and is commonly used by students for commuting.
What is Alafaya Trail (SR 434)?
Jorgen reminds Timmy that living in UCF housing requires following all policies outlined in this official document.
What is the Housing Community Living Guide?
You are an RA tracking resident interactions and follow-ups. When should you update the K2K tracker?
What is immediately after resident interactions/contacts or as soon as possible during or after your shift to ensure accurate documentation?
Residents report a severe leak with water actively gushing from the ceiling. What is your on-call action plan?
What is assess safety, relocate residents if necessary, notify maintenance/emergency services immediately, and report the incident through proper documentation channels?
A resident asks if everything they tell you will stay “just between us” during a conversation. How should you respond?
What is explain that you are a mandated reporter and cannot guarantee confidentiality in all situations, especially safety-related concerns?
Parking can be one of the hardest things to find on campus. How many parking garages do you have to choose from?
what is 9?
Wanda reminds Timmy that only assigned residents can live in the room. Sneaking in a friend long-term would break this housing rule.
What is the guest/occupancy policy?
Hercules Community is named following a theme tied to this category of figures, which also includes other nearby buildings like Apollo and Nike.
what is greek mythology?
At 1:30 AM, a resident reports their roommate is extremely intoxicated, vomiting, and minimally responsive. What is your action plan?
What is assess for medical emergency, call emergency services, stay with the resident to monitor condition, and notify professional staff immediately?
A resident was recently sick, does not have a primary doctor, and doesn’t know where to go for care on or near campus. What should you refer them to?
What is the UCF Student Health Services or campus health clinic for medical care and primary care options?
Founded in 1963, UCF was originally established with a mission focused on supporting this nearby industry, which influenced its early name.
What is the space/aerospace industry (or supporting the space program / NASA)?
Jorgen appears when Timmy damages university property with magic. Timmy could be charged for this financial consequence.
What are damage charges (or restitution for damages)?
After completing health and safety inspections, what are the required follow-up steps for an RA?
What is document violations, submit reports through the proper system, communicate follow-up expectations to residents, and escalate concerns to professional staff if needed?
While on rounds, you smell a strong odor of marijuana coming from 110-210. Residents refuse to open the door when you knock. What is your action plan?
What is document the situation, contact law enforcement or professional staff per policy, do not force entry, and follow conduct procedures for suspected policy violation?
A resident is worried about gaining the freshman 15 and and they don’t know where to go in order to move their body. What resource would you refer them to?
What is the UCF Recreation and Wellness Center?
This UCF research designation places the university among the highest tier of U.S. research institutions, indicating very high research activity.
What is R1: Doctoral Universities?
Timmy lets in a stranger who “looked chill.” Wanda reminds him this creates liability under policies related to this key safety principle.
What is maintaining building security (or preventing unauthorized access)?
Before completing health and safety inspections in a residence hall, what must an RA do first to properly prepare?
what are ipads, partners, errez forms, door hangers about shower caddies?