Workplace Skills
What skills are needed to work in retail?
Hard Skills
•Trained on Point of Sale (POS) Systems (Cash Register)
•Cash handling
Soft Skills
•Conflict Resolution
•Patience
•Ability to multitask
•Communication
What is a resume?
A resume is a short paper (1–2 pages) about you.
It tells employers:
•Your education
•Your work experience
•Your skills
•Your achievements
The goal of a resume is to show why you are a good fit for a job and to help you get an interview.
Vocabulary: what word means 'cooking food in the oven?'
Bake.
What is a goal?
A goal is something you want to achieve.
It gives you direction and purpose.
Goals can be small or large.
Goals can be short-term or long-term.
Why do computer skills matter?
💼 Help you get a job
Many jobs use computers every day
Applications are often online
Work schedules, training, and pay info are on computers
📧 Help you communicate
Send and read emails
Message coworkers or supervisors
Join online meetings
📂 Help you do work tasks
•Type documents
•Use programs for work (time clocks, training, data entry)
•Follow instructions and schedules
🧠 Help you learn new things
•Watch training videos
•Practice job skills
•Learn step-by-step tasks
🌍 Help in daily life
•Pay bills
•Make appointments
•Look up information safely
What are skills needed to work in culinary?
Hard Skills
•Food safety/sanitation policies
•Plating Techniques
•Knife Skills
Soft Skills
•Teamwork
•Creative Thinking
•Conflict Resolution
•Stress Management
You should start with your most recent job first.
Vocabulary: What word means 'cooking food in hot, bubbling water'?
Boil
Give an example of a short term goal and how long does a person spend on it?
Short-Term Goals are achieved quickly (days, weeks, or months).
Short-term goals often serve as building blocks toward achieving more significant, long-term objectives.
Example: Finish a book this month.
What is the 'monitor' of the computer?
The screen that you look at.
What are skills needed to do office work?
Hard Skills
•Basic Bookkeeping
•Microsoft Word
Soft Skills
•Measurability (how fast work gets done)
•Adaptability
•Organization
•Leadership
True or False: If you don't have a college degree, it's acceptable to write on your resume that you graduated from college.
No, don't lie or exaggerate: It's not worth lying about education, experience, or anything else. Hiring managers often verify your claims and false information can lead to disqualification or termination.
Fry.
Give an example of a long term goal and how long does a person spend on it?
Long-Term Goals are achieved over a longer period of time (years). Long-term goals require more planning, effort, and resources.
Example: Get my own apartment.
Name the different types of computers.
Desktop, laptop, tablet, smart phone...
Describe and give examples of what a 'soft skill' is.
A soft skill is how you treat people and handle situations.
Examples of Soft Skills
👥 People Skills
Being polite
Listening when someone talks
Using kind words
Working well with others
🧠 Work Habits
Being on time
Following directions
Staying calm
Paying attention
Trying your best
💬 Communication Skills
Asking for help
Speaking clearly
Accepting feedback
Using appropriate workplace language
True or False: Always include your references at the end of your resume.
No, you should not always include your references at the bottom of a resume. In fact, it is generally considered outdated and unnecessary to include them at all.
Vocabulary: What word is used to 'cut food into small cubes'?
Dice.
True or False: Having many goals at once is a good tool for improving focus and motivation.
False- Overloading goals leads to failure because it causes mental burnout, decision fatigue, and scattered focus, making it harder to achieve any single objective. When you try to do too much, you create excessive stress, reduce motivation, and often abandon all goals, leading to reduced productivity. Focusing on a few key goals is more effective for long-term success.
What is the difference between a laptop and a desktop?
The primary difference is portability: laptops are portable, all-in-one, battery-powered devices, while desktops are stationary, more powerful machines designed for a fixed desk location. Laptops are best for on-the-go work, whereas desktops offer better performance, easier repairs, and larger, separate components like monitors and keyboards.
Describe and give some examples of what a 'hard skill' is.
A hard skill is a specific, teachable ability that you can learn and measure.
It is something you can:
Be trained to do
Practice and improve
Test or prove (through a certificate, test, or work experience)
Some examples of a hard skill is Microsoft Word, pallet jack training, or operating a cash register.
Which of the following is most important for a resume? Skills, work history, or education?
All are equally important.
Vocabulary: What word is used to describe 'removing skin from food'?
Peeling.
What is a SMART goal?
S - Specific (Clear and detailed)
M - Measurable (Track progress)
A - Achievable (Realistic)
R - Relevant (Important to you)
T - Time-bound (Deadline)
Describe some ways people can stay safe on the internet.
Be careful what you click, do not share personal information, use strong passwords, be kind online.