RECEPTION AND HOSPITALITY
REQUIREMENTS BEFORE, DURING AND AFTER A MEETING
CONTRIBUTION TO OFFICE EQUIPMENT
100

THIS AREA IS THE FIRST POINT OF CONTACT FOR VISITORS ENTERING AN ORGANIZATION

WHAT IS THE RECEPTION AREA

100

THIS DOCUMENT LISTS THE ITEMS TO BE DISCUSSED AT A MEETING

WHAT IS AN AGENDA

100

THIS MACHINE IS USED TO PRODUCE HARD COPIES OF DIGITAL DOCUMENTS

WHAT IS A PRINTER

200

THIS SKILL IS ESSENTIAL FOR A RECEPTIONIST WHEN GREETING AND ASSISTING VISITORS

WHAT IS EFFECTIVE COMMUNICATION/ CUSTOMER SERVICE SKILLS

200

THESE ARE THE OFFICIAL WRITTEN RECORDS OF WHAT HAPPENED AT A MEETING

WHAT ARE MINUTES

200

THIS DEVICE IS USED TO MAKE DUPLICATES OF DOCUMENTS QUICKLY

WHAT IS A PHOTOCOPIER

300

OFFERING REFRESHMENTS TO GUESTS IS AN EXAMPLE OF THIS BUSINESS PRACTICE

WHAT IS HOSPITALITY

300

THIS PERSON IS RESPSONSIBLE FOR KEEPING ORDER DURING A MEETING

WHAT IS THE CHAIRPERSON

300

REGULAR SERVICING OF EQUIPMENT HELPS TO PREVENT THIS PROBLEM

WHAT IS A BREAKDOWN OR MALFUNCTION

400

THIS DOCUMENT IS SIGNED BY VISITORS WHEN ENTERING THE PREMISES

WHAT IS A VISITOR'S LOG BOOK

400

SENDING OUT NOTICES AND PREPARING MATERIALS ARE TASKS DONE AT THIS STAGE

WHAT IS BEFORE THE MEETING

400

THIS DEVICE CONVERTS PAPER DOCUMENTS INTO DIGITAL FORMAT

WHAT IS A SCANNER

500

THIS PERSONAL QUALITY ENSURES VISITORS FEEL RESPECTED AND VALUED

WHAT IS COURTESY

500

REVIEWING DECISIONS AND FOLLOWING UP ON ACTION ITEMS HAPPENS AT THIS STAGE

WHAT IS AFTER THE MEETING

500

THIS OFFICE EQUIPMENT IS USED TO CUT LARGE STACKS OF PAPER NEATLY AND EVENLY IN ONE MOTION.

WHAT IS GUILLOTINE