Corrective Action
All Associate Records of Conference must be presented within this many working days of the event (for regular associates).
What is seven working days?
This term refers to approval to use benefit time to cover an absence, tardy, or leaving early, given at least 12 hours before the shift.
What is pre-approved time?
If an associate calls in sick and does not enter their sick time by the end of the shift, this person is responsible for entering it on their behalf.
Who is the supervisor?
Associates are encouraged to discuss any attendance concerns with this person/s:
Who is the supervisor?
If an associate repeatedly fails to enter their own time, the supervisor’s first step should be this.
If an associate repeatedly fails to come in on time the supervisor’s first step should be this.
What is providing verbal coaching?
What is providing seek to understand?
Auxiliary associates (less than 20 hours) must receive Records of Conference within this many working days.
What is three working days?
When an associate has insufficient sick time to cover a full shift, this type of time can be used only if the associate specifically requests it.
What is personal time?
If a supervisor is unsure whether to apply personal or sick time due to unclear associate instructions, they should do this before finalizing the entry.
What is partner with HR to confirm?
When an associate’s absence is not fully covered by approved time it is the supervisor’s responsibility to follow policy and ensure this is recorded.
What is the applicable attendance point (or half point)?
This happens if an associate continues poor behavior after verbal coaching.
What is progressing to formal disciplinary action?
Before a Record of Conversation or Report in Writing is presented, it must be approved by these two parties.
Who are the 2nd level Manager and Human Resources?
This is the maximum number of hours of personal time that can cover a full shift.
What is eight hours?
Leaders must ensure that all timecards are fully reconciled before when
what is leaving for the day?
Associates must enter sick time in the system by when.
What is the end of their scheduled shift?
TRUE or False: Accrued sick/personal benefit times are ONLY required to be used for associate's own illness not their immediate family member’s illness or medically related etc.
False
1st and Final or 2nd and Final Reports in Writing must be approved by this level of operations leadership in addition to HR.
Who is the Director, Operations or above?
If an associate does not clearly specify whether to use sick or personal time, this department should be contacted before finalizing the time entry.
What is HR?
Leaders are responsible for clarifying to associates that vacation time cannot automatically excuse absences unless this is obtained first.
What is supervisor/manager approval?
Associates in their first 90 days cannot use this benefit time to cover their absences for pay.
What is accrued vacation time?
When a valid physician’s note is provided, points are capped at this number per occurrence.
What is one point per occurrence?
All terminations must be reviewed and approved by this leadership level and department before action is taken.
Who are the Director, Operations (or above) and Human Resources?
With a physician’s note, points are capped for up to these many days.
What is three days?
This is the leader’s responsibility when an associate demonstrates poor attendance patterns.
What is seeking to understand and apply leadership discretion?
Associates are responsible for submitting and/or communicating this amount of personal time if they wish to receive full pay.
What is 11.50 hours of personal time?
When approving vacation time for absences, leaders must balance associate requests with this organizational requirement.
What is compliance with attendance and corrective action policies, up to and including termination?