Executive Assistants
Building Adjusters
Contents
Billing
Estimators
100

This tool is commonly used by executive assistants to call in claims and assist with forwarding Potentials.

What is the phone?

100

A building adjuster primarily assesses damage to this part of a property.

What is the structure (or building)?

100

Furniture, electronics, and clothing are all examples of this category of property.

What are personal contents?

100

This document requests payment for services rendered.

What is an invoice?

100

An estimator’s primary job is to predict this for a project.

What is cost?

200

Executive assistants often prepare this document at the end of a claim.

What is a holdback?

200

This common cause of property damage often results from storms or prolonged freezing temperatures.

What are broken pipes?

200

This process documents items lost or damaged during a claim.

What is an inventory?

200

This billing error occurs when the same charge appears more than once.

What is duplicate billing?

200

Estimators often calculate this measurement to determine material needs.

What is square footage (or measurements)?

300

This document helps the billing team and clients when explaining figures.

What is a settlement analysis sheet?

300

This document outlines the repairs needed after a loss.

What is an estimate, scope of work, or adjusters figures?

300

*Daily Double*

This program uses AI technology to assist with the valuation of a content item.

What is Claim Manager?

300

This term refers to money owed but not yet collected.

What are accounts receivable?

300

This software is commonly used to create detailed estimates.

What is Xactimate?

400

When prioritizing tasks, assistants often focus first on this each morning.

What are new claims?

400

Adjusters often review this to determine coverage limits, exclusions, and endorsements.

What is an insurance policy?

400

This valuation method accounts for depreciation.

What is actual cash value (ACV)?

400

*Daily Double*

The billing coordinator verifies the accuracy of insurance proceeds by doing this.

What are weekly adjuster meetings?

400

Xactimate pricing is based on this.

What is the zip code?

500

This program is used by EA’s when preparing LOU, LOR & HB claims

What is Excel?

500

This skill is used by building adjusters to improve upon an insurance companies offer.

What is negotiation?

500

This valuation method replaces items without subtracting depreciation.

What is replacement cost value (RCV)?

500

This process ensures charges align with contracts, estimates, or approvals.

What is reconciliation?

500

In the zip code 01960 the sales tax is.

What is 6.25%?