TSI
What is our Anchor Bed?
LuxBreeze Mid Hybrid
How long is the comfort guarantee for TSI and Nectar?
90 days
45 days
What kind of memory foam is in an Ashley Sleep mattress? And do we make it?
Yes we make it
Gel infused foam
What functions does the EASE base have?
Head foot and zero gravity, and flat
What is REM sleep and what happens in REM sleep?
Rapid eye movement
Dream, memory repair
When a customer purchases any bed frame, what should you always ask pertaining to boxsprings?
What size foundation?
9 inch
5 inch
Bunkie Board
11
12
13
What is the difference between a manufacturer warranty and extended warranty for bases?
Manufacturer is prorated and only for defects.
Extend- accidents as well defects and full parts and labor for 10 years
What Ashley Sleep mattress would you step down to if your customer loves TempurPedic but it's not in their price range?
The Aligns
Which 3 bases have bluetooth?
Prosmart base
Ergo Smart base
Align Ashley base
How many hours of sleep should you get?
7-9 hours
Does Ashley service adjustable bases?
NO...you must purchase PPP
Tempur material adapts to what?
Body Weight, Shape and Temperature
Do you need to have a Tempur foundation or base to qualify for a warranty on TSI mattress?
NO
What is top Nectar mattress and whats the cost for a queen?
Nectar Ultra memory foam
$1799
Which bases can be used for Ashley Cash?
Tempurs and Align
When should you give a healthy sleep flyer to a customer?
ANYTIME!!! or at your reapproach
When should you give a customer a comfort guarantee form?
When a customer buys any mattress, even if there is no guarantee....this must be explained
What is intellicoils and where are they found?
Stearns and Foster
A coil within a coil
What Sealys are not part of the comfort guarantee?
Princetons and Ellie Lane
Do Nectar mattresses come in an hybrid?
YES
What is the benefit for raising your head and feet?
Head- open airways, pressure off shoulders
Feet- takes pressure off lower back, allows for good blood flow
Four components of sleep
Mattress
Pillow
Foundation/Bases
Protection
Does Ashley make our own foam?
Yes!
Name 3 features in a Sealy mattress?
Comfort sense foam
Chill technology
Dura-flex edge
Does Bedgear have a warranty on their mattress protectors?
Yes
Where is Ashley Sleeps biggest manufacturing plant?
Mississippi
Can you exchange or return an adjustable base?
NO
How many stages of sleep are there and what are they?
Light Sleep
Non REM sleep
Deep Sleep
Rem sleep
How many times should you mention a mattress during your customers sales journey?
3 times