Customer Experience
What Microsoft tool is creating a better engagement experience for the businesses we serve?
D365 (Universal Intake)
What is the name of our unified culture program?
RE-United
What is the annual real estate operations budget (domestic only) for 2026?
A) $1.2B
B) $1.4B
C) $1.7B
D) $2.0B
B) $1.4B
Name the service line that contributes to the largest impact on RES cost of occupancy?
Transaction Management
What is the biggest driver of change to the RES portfolio?
M&A
Which service line spends the most in real estate (and rough guess of how much)?
Lease Admin
Just under ~$900M in annual spend
What is a key customer facing business engagement change this year?
Capital Plan
(or CAR process)