Windows System Tools
This keyboard shortcut opens Task Manager DIRECTLY — faster than Ctrl+Alt+Delete.
What is Ctrl+Shift+Esc?
In a workgroup, user accounts are stored HERE — not on a server.
What is each individual computer (locally)?
This backup type copies ALL data every single time it runs — it is the fastest to RESTORE but uses the most storage.
What is a Full Backup?
NTFS permissions apply both locally AND over the network. Share permissions apply only in THIS situation.
What is when a resource is accessed over the network?
In Device Manager, a yellow exclamation mark (!) next to a device ALWAYS indicates this specific type of problem.
What is a driver error or conflict (missing, corrupted, or incompatible driver)?
RDP (Remote Desktop Protocol) uses this TCP port number.
What is port 3389?
A technician needs to view logs of system errors that happened last night. This tool — opened with eventvwr.msc — is the right choice.
What is Event Viewer?
A Domain is managed centrally by Active Directory; a Workgroup is peer-to-peer. This statement describes the KEY difference between the two.
What is a Domain is centrally managed; a Workgroup has no central control?
This backup type copies ONLY what changed since the last FULL backup — it grows larger each day but only needs two sets to restore.
What is a Differential Backup?
A user has NTFS Full Control but Share Read on a folder they access over the network. This is their effective permission.
What is Read — the more restrictive permission wins over the network?
A user installs a new driver and their printer immediately stops working. This is the FIRST troubleshooting step they should take.
What is Roll Back Driver in Device Manager?
A technician needs to securely access a Linux server's command line remotely. This protocol — NOT Telnet, NOT RDP — is the correct choice.
What is SSH (Secure Shell)?
A technician wants to disable programs from launching automatically when Windows starts. They should open THIS specific tool — NOT Task Manager's Startup tab.
What is msconfig (System Configuration)?
A business has 200 computers and needs to push one security policy to ALL of them at once. This technology — applied through a Domain Controller — makes it possible.
What is a Group Policy Object (GPO)?
This backup type copies only what changed since the LAST BACKUP OF ANY KIND — it is fastest to CREATE but slowest to RESTORE because you need every set.
What is an Incremental Backup?
DAILY DOUBLE!! 💰 This Windows encryption feature encrypts INDIVIDUAL files and folders — encrypted items appear green in File Explorer — and is tied to a specific user account.
What is EFS (Encrypting File System)?
This display connector carries BOTH video AND audio signals through a single cable — unlike VGA or DVI.
What is HDMI?
This Linux command displays the CONTENTS of a text file directly in the terminal — useful for quickly reading config files without opening an editor.
What is cat?
A user gets a 'Low Memory' warning even though they have plenty of RAM installed. After ruling out RAM failure, this is the BEST next step
What is increasing the size of the virtual memory page file?
DAILY DOUBLE 💰 This Active Directory container organizes users and computers into logical groups AND is the target where Group Policies are applied.
What is an Organizational Unit (OU)?
A user turns on their computer and sees: 'BOOTMGR is missing.' This is the correct action for the technician to take.
What is booting into WinRE (Windows Recovery Environment) and running Startup Repair?
This Windows feature encrypts an ENTIRE drive and requires a TPM chip to store its encryption key securely.
What is BitLocker?
A receptionist uses ONE keyboard and ONE mouse to control THREE different desktop computers at her desk. This device makes it possible
What is a KVM Switch?
CLUE: On a Debian or Ubuntu Linux system, this package manager command installs software from an online repository: ____ install [package name]
What is apt?
This command scans every protected Windows system file and replaces any corrupted ones with known-good cached copies — run it from an elevated Command Prompt.
What is sfc /scannow?
A school IT admin wants to prevent students from accessing Control Panel. They create a GPO and link it HERE to affect all computers in the Students OU.
What is the Group Policy Object linked to the Students OU in Active Directory?
This bootrec switch specifically RE-WRITES the Master Boot Record — different from /fixboot which repairs the boot sector.
What is bootrec /fixmbr?
A Linux user runs chmod 644 on a file. These are the permissions the FILE OWNER receives.
What is Read and Write (6 = 4+2 = r+w, no execute)?
This display technology produces TRUE black colors by turning individual pixels COMPLETELY OFF — unlike LCD or LED which backlight the panel.
What is OLED?
A Linux user runs chmod 700 on a file. This is what happens to Group and Others permissions.
What is no access (--- = 0) for both group and others?