Long before fast‑food chains caught on, Sheetz dropped this futuristic ordering innovation in 1993—finally giving introverts the power to order a shmuffin without making eye contact.
What are touchscreen ordering kiosks
This role responsible for coaching the team in Scrum practices, removing impediments, supporting delivery commitments, and ensuring transparent progress tracking amongst other things.
What is a Scrum Master?
This Scrum Master works with the team who recently implemented the Ignite Loyalty update.
Who is Glenda Rutherford
This group is accountable for delivering a potentially releasable Increment each Sprint.
Who are the Developers (or Dev Team)?
As part of a long‑standing customer‑appreciation tradition observed on holidays, Sheetz regularly offers this complimentary item to guests — a gesture well known among frequent visitors.
What is free coffee
This role is responsible for providing the Product Line with the right people that have the right skills & the right tools to execute their objectives
Who is the Resource Manager?
This TPM leads the product line which recently escaped the wrath of Wes Smith as Scrum Master.
Who is Jen Thorpe
At Sheetz, most teams use this length of time as their standard sprint cadence for delivering valuable work
What are three-week sprints
Philadelphia remains Sheetz‑free territory thanks to this nearby rival, ensuring Pennsylvanians have one more thing to debate besides sports and potholes.
What is Wawa?
The folks who write the code, test the code, fix the code, and somehow still have to explain that “no, it won’t be done by tomorrow just because you believe in us.”
The Developers
This TPM works with the Beerz application, has worked for Sheetz for 10 years, and enjoys cycling.
Who is Jean Berry?
The master list of future work the team keeps prioritized to guide what gets built next.
What is the Product Backlog?
Before becoming the well‑known convenience chain, it is today, Sheetz originally began as this type of business purchased by Bob Sheetz in 1952
What is a dairy store?
In this role, you are responsible for evaluating and recommending new technologies and tools to improve systems.
Who is the Solution Architect?
This solutions architect is a certified SCUBA instructor, has fostered puppies, and enjoys riding his motorcycle?
Who is DanO
This Scrum role decides what work is most important, but leaves the technical solution to the team.
Who is the Product Owner
In 2026, Sheetz kicked off a major expansion by opening 14 new stores in this region — officially ensuring its residents are now just as destined to crave MTO mozzarella sticks at 2 a.m. as the rest of us.
What is Southeast Michigan?”
This role keeps projects alive by meticulously guarding the timeline, budget, and scope — and stepping in when teams start treating "risks" as "fun surprises".
This PO enjoys making their own t-shirts and works with the Stores teams.
Who is Melissa Smith?
By identifying risks, dependencies, and priorities early, this recurring event supports more accurate delivery forecasts.
What is PI Planning?