Software Pt. 1
Software Pt. 2
Software Pt. 3
Software Pt.4
Software Pt. 5
100

What is the website to download the PC Classic Software?

100

Which function uses the zip code from your postage meter address to calculate the cost of your postage?


Verify Rate based on Origin

100

A dialog appears to allow you to select a default printer?

Configure Printer

100

There are three locations on the customer’s computer where the Stamps.com Software stores information. What are those?

  1. The Application Data folder

  2. The Registry

  3. Program File

100

What program will delete just the Stamps.com registry keys?

Key.exe
200

What tab guides you through the process of printing exactly the right postage for a single item that you are sending to one recipient?

Postage Wizard

200

When printing postage for multiple recipients with Stamps.com, all recipients must use the same postage settings.

True

200

What tool allows you to create new address book import filters and rename or delete existing filters?

Address Import Template Manager

200

contains a number of files useful to the operation of the Stamps.com Software?

Application Data Folder

200

We use this tool when customers have issues installing the client?

Windows Installer Cleanup Utility (aka WICU) 

300

Which function do you click to add a new set of NetStamps with your selected mail class, postage, and options?


Group Neststamps 

300

A tool where you can set a default printer for all your stamps.com prints?

Auto Print Settings

300

Allows you to define custom envelopes and postcards of non-standard sizes, edit the size or name of an existing custom layout, and start the Custom Layout Wizard to guide you through these tasks.

Custom Layout Designer

300

What folder contains the Most Important File in the History of Stamps.com™: the customer’s address book?

Electronic Address Book (EAB)

300

What error caused by corruption in the Stamps.com application data folder.

80004005 at login

400

Which function should you use in the print preview to remove all stamps from a selected group and adjust the group numbers and total cost?


Ungroup Netstamps

400

A tool show basic current Stamps.com USPS rates?

USPS Postal Rates

400

Tool that allows you to create a return shipping label and email it to the recipient?

Email Return Label

400

What data files that maintain which orders have been downloaded from each source?

Batch

400

Customer gets error message 80004005 when logging in. What troubleshooting can resolved this issue?

Rename  the AppData folder


500

Which function uses the zip code from your postage meter address to calculate the cost of your postage?

Verify Rate based on Origin

500

What tool gives vital information about the customer’s software including current version, account/customer ID number, and account balance?

500

_______is the centerpiece of our online postage printing business model.  It is the most feature-rich way to print postage to NetStamps, envelopes, plain paper, shipping labels and thermal labels?

PC Classic Software

500

A tool that gives detailed information about a customer’s system.  Includes installed applications, running processes, startup items, windows error reports and more?

System Information (sysinfo or msinfo32)

500

This tool reinstalls the runtime components of the Visual C++ Libraries, these are required for Stamps.com to run correctly.  Different Windows versions require a different C++ package?

Microsoft Visual C++ Redistributable Package (C++ fix)