CHECK ACCEPTANCE
What are the 3 factors must be considered prior to accepting a negotiable time?
Elements of a check
Endorsement and payees
Presenters and type of check
Is a set of Federal Reserve guideline that govern check holds on items deposited to financial institution in the United States.
REG CC
Navy Federal does not process cash advances on this type of cards.
Discover cards, non-Navy Federal American Express® cards, Direct Express or digitally issued cards (e.g., Apple MasterCard)
This alert is placed when a member has been a victim of account takeover and has completed steps necessary to secure their account.
Level 3 Confirmed Compromised Online/Mobile Banking (COMB)
What is the wire dollar amount that requires 2 forms of ID?
$3K or more
What dollar amount for a 3rd party check cannot be accepted?
Over $10K per item
An additional security feature that will perform the following:
:Extend holds as needed based on third-party confidential information.
:An account-level note will be placed on the account, providing team members with the required information that can then be passed along to members at their request.
GUARDIAN
True or False: Cash Advance is available to non-members, which includes joint owners who do not have a Membership Savings Account with Navy Federal.
False
This alert is placed when a member is suspected of committing a financial crime against Navy Federal.
Level 7 Suspected First party alert
What is the wire dollar amount that requires approval from a Team Leader or MSR IV/V?
$50K or more
True or False: If the numerical and written amount are both present and do not match, the numerical amount is considered the legal amount and is the negotiable amount of the check.
False
True or False: A member can split a $1000 check into a checking, savings, and a consumer loan account during the same transaction
TRUE
What dollar amount requires 2 forms of acceptable ID?
$3k or more
This alert is placed when an individual is suspected of illegally creating a membership using another individual's identity without permission.
Level 9 Suspected ID Theft Alert
What is the wire dollar amount at which the following questions must be asked prior to processing the transactions?
$750K or more
What is the dollar amount at which endorsement is required on the check?
$10,000.01 and over
For what amount deposited into an IRA or certificate product must an extended hold be placed?
$2500 and more
Minimum Cash Advance for Non NFCU credit card
No minimum cash advance
This alert is placed when Fraud Operations has determined fraud has occurred against Navy Federal and is outside the acceptable risk guidelines.
Level 9 Confirmed First Party alert
What are the fees and timeframe for domestic and international wire?
$20 Domestic 1-2 Business days
$25 International 5-7 Business days
The owner of Complete Drain Service wants to deposit a check payable to his business. If the member wants to deposit it into a business account, how must the check be endorsed?
Complete Drain Services
Brad Pitt
Owner
What are 6 circumstances a team member might decide to place an extended check hold?
a check you deposited previously return unpaid
your account being open 30 days or less
doubt of collectability
an emergency such as natural disaster
an emergency such as computer/equipment issue
repeated overdrafts within 6 months
True or False: Cash Advance requests on Non-Navy Federal cards that are $15,000 or more must be processed in multiple transactions.
True
This alert identifies an account that has been permanently restricted due to activity or conduct that is unlawful or otherwise violates Navy Federal's Membership Agreement or other applicable Navy Federal terms and conditions.
Level 9 Compliance Closure Alert
Name 3 sanctioned countries or high- risk jurisdiction
Ukraine
Cuba
North Korea
Iran
Libya
Russia
Sudan
Syria
Yemen